WGU C232: Introduction to Human Resource Management-ALL EXAM 2024-2025
QUESTIONS AND ANSWERS 100 % PASS SOLUTION A+ GRADE
What terms are used to clarify the person doing the appraising? - answer>>superior or rater vs.
supervisor or manager.
What terms are used to clarify the person being appraised? - answer>>subordinate or ratee. Does not
mean ratee is lower level, simply a term of clarity.
In what ways is the PA an agreeemnt b/w the company and employee? - answer>>1. Productivity
improvement
2. Management development
3. Peformance measurement
4. Feedback
5. HRP
6. Legal compliance
7. Communication b/w Rater & Ratee
8. Supervisory awareness of job
Describe elements of performance measurement. - answer>>establishes the employee's work value to
company and evaluates employee contributions.
What other areas of HR does performance management impact? - answer>>1. Job Analysis
2. Compensation
3. Train (current job) & Develop (future KSAs)
Who conducts Perf Appraisals? - answer>>1. Supervisory PA
2. [Employee] Self PA
,3. Peer PA
4. Subordinate PA
5. Customer PA
6. Computer Monitoring PA
What are the dis/advantages of using supervisory appraisal? - answer>>Advantage - immediate boss
most familiar with subordinate work
Disadvantages are 1) supervisor lacks PA delivery; 2) subordinate may feel threatened by power; 3)
subordinate alienated
Define internal factors impacting business strategies. - answer>>Internal business strategies are:
* company strategy & culture
* company structure
* company size
* top management
* company HR perceptions
* internal technology available
Define external factors impacting business strategies. - answer>>* changing technology
* economy
* competition
* Globalization
* Legislation
Peer Appraisal - answer>>Performance Assessment of an employee's performance or future success by
his or her work colleagues. Often considered an effective tool when teamwork and participation are part
of the organizational culture.
, List the Administrative use of Performance Appraisals (PA)/Evaluations. - answer>>1. Salary in-/de-
creases
2. Demotions
3. Layoff
4. Promotions/transfers
5. Terminations
List the Development use of Performance Appraisals (PA)/Evaluations. - answer>>1. Identify training
needs
2. Motivate employee improvement
3. Provide feedback
4. Counsel employees
5. Spot performance deficiencies
6. Identify/Acknowledge strengths
Distinguish Performance Management (PM) and Performance Appraisal (PA) - answer>>PM is PROCESS
aiding employees to understand job objectives, motivate and train to accomplish goals. It begins with
knowing company strategy.
PA is FORMAL SYSTEM to measure, evaluate, and influence of employee's job-related attributes,
behaviors and outcomes.
Besides feedback what else does a PA do. - answer>>1. Ensure company goals are aligned to job
anlaysis.
2. Set work standards to clarify performance expectations.
3. Create metrics documenting standards.
4. Assess employee's actual performance relative to stated standards.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller dennohz2000. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.
