Exam (elaborations)
MNG3702 Latest exam pack questions and answers and summarized notes for exam preparation.
- Course
- Institution
- Book
MNG3702 Latest exam pack questions and answers and summarized notes for exam preparation.
[Show more]
Connected book
Book Title:
Author(s):
- Edition:
- ISBN:
- Edition:
More summaries for
-
MNG3701 ASSIGNMENT 1 SEMESTER 1 - 2024 UPDATED
-
MNG3702 EXAM PACK 2024 - DISTINCTION GUARANTEED
-
MNG3702 EXAM PACK 2024
Seller
Follow
Seller28
Reviews received
Content preview
MNG3701EXAM PACK
, QUESTION 1
1.1 Distinguish between four levels of strategy in business organisations with specific reference to the
decision-making roles of managers. Next to each manager, provide an example of a decision that this
manager might have to make. Your examples must be related to African bank.
(12) Use a table like the one below to structure your answer:
Level of Strategy Manager Who Makes the Example of a Decision
Decision
Corporate Strategy CEO or Board of Directors Deciding whether to enter a new
African market, such as
expanding operations to Nigeria
or Kenya.
Business Unit Strategy Head of Business Units (e.g., Developing a plan to improve
Retail Banking Manager) African Bank's personal loan
products to gain a competitive
advantage in South Africa.
Functional Strategy Head of Marketing, HR, Finance, Creating a new marketing
etc. campaign to increase the brand
presence of African Bank among
young, digitally-savvy
consumers.
Operational Strategy Branch Manager or Team Leader Implementing new customer
service protocols in a specific
African Bank branch to improve
customer satisfaction
Each level of strategy involves different aspects of decision-making in the bank, from broad
corporate decisions to specific operational improvements. Would you like more details on any of
these strategies?
1.2 Identity one stakeholder from the case study and explain how African bank adds value to this
stakeholder.
Stakeholder: Customers
How African Bank Adds Value: African Bank provides a range of financial products such as
personal loans, savings accounts, and credit cards tailored to meet the needs of individuals across
different income brackets, particularly focusing on accessible credit. Through competitive
interest rates, convenient digital banking platforms, and personalized financial solutions, African
Bank helps its customers manage their financial needs more effectively, thereby improving their
overall financial well-being.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Seller28. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $2.50. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
72042 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now