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AT&T & EDM Questions and Answers 100% Correct | New Update 2025 $11.49   Add to cart

Exam (elaborations)

AT&T & EDM Questions and Answers 100% Correct | New Update 2025

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  • Course
  • ATT
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  • ATT

AT&T & EDM Questions and Answers 100% Correct | New Update 2025

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  • October 13, 2024
  • 3
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • att edm
  • ATT
  • ATT
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StudySet
AT&T & EDM Questions and Answers 100%
Correct | New Update 2025
True or False: Current AT&T customers that are not on unlimited plans have to be
changed to a new unlimited plan at point of sale to take advantage of current
promotions - ANSWER True


True or False: A customer needs to be in store with their Government Issued ID in
hand in order for you to sign them up - ANSWER True


How many full billing cycles does it take for a customer's promotions to reflect on
their bill? - ANSWER 3


True or False: Wireless call back sales are permitted over the phone? -
ANSWER False


If an existing AT&T customer wants to upgrade their phone and take advantage of
the trade in promotions, do they have to pay off their existing phone? -
ANSWER yes


On the EDM program, can customers BYOD (bring your own device), meaning that
they switch a phone they already have to AT&Ts service? - ANSWER yes


True or False: Approved AT&T polos must always be worn in store - ANSWER
true

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