MGMT100 Test Revision Questions with All Correct Answers
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Course
MGMT100
Institution
MGMT100
MGMT100 Test Revision Questions with All Correct Answers
What is the external environment? - Answer- Things external to a business/organisation but which impact it
What is the manager's role in relation to the environment? - Answer- Managers need to monitor and respond to the environment
Wh...
MGMT100 Test Revision Questions
with All Correct Answers
What is the external environment? - Answer- Things external to a business/organisation
but which impact it
What is the manager's role in relation to the environment? - Answer- Managers need to
monitor and respond to the environment
What are the two subdivisions of the external environment? - Answer- General
environment (impacts organisation indirectly) and task environment (impacts
organisation directly)
What are the six subdivisions of the general environment? - Answer- International,
technology, sociocultural, economic, legal-political and the natural environment
What are the four subdivisions of the task environment? - Answer- Customers,
competitors, suppliers and labour market
Why is understanding the environment important? - Answer- Understanding more about
the external environment reduces uncertainty
What is corporate/organisational culture? - Answer- Corporate/organisational culture is
'the way we do things around here.' Types of culture vary depending on aims/objectives
of organisations
What influence does culture have? - Answer- Culture influences performance and
creates competitive advantage
What does culture reflect? - Answer- Culture reflects values, beliefs, norms,
understandings of organisations etc
How can culture be observed? - Answer- Culture can be observed/understood/built
through slogans, symbols, stories, heroes and rituals
How do organisations/businesses react to change? - Answer- For
organisations/businesses, change is essential but can be difficult
What is planned change? - Answer- Planned change is a proactive approach, usually
resulting from performance gap
, All change involves what? - Answer- All change involves changes to people and culture
How do you bring about successful change? - Answer- Understanding reasons for
resistance can increase likelihood of successful change
What tools are used for changing people and culture? - Answer- Training and
development programmes and organisational development
In Lewin's organisational development model. What are the three steps? - Answer-
Organisational development theorist Kurt Lewin developed this model which includes,
unfreezing, changing and refreezing
What is entrepreneurship? - Answer- Entrepreneurship is creating a new venture and
taking responsibility for it
Sources for entrepreneurial motivation include... - Answer- To improve yourself and
others, to not work in a cubicle any longer or chase your business dreams
What are seven entrepreneurial traits? - Answer- Autonomy, struggle, power and
influence, high energy, need to achieve, self-confidence and tolerance for ambiguity
What is social entrepreneurship? - Answer- Social entrepreneurship is about changing
the world by addressing social issues before creating profits
What are three innovative strategies? - Answer- Exploration, cooperation and
entrepreneurship
What are the four roles in organisational change? - Answer- Inventor, champion,
sponsor and critic
What is disruptive thinking? Provide an example - Answer- Disruptive thinking disrupts
an existing market and value over a period of years e.g. displacing earlier technology
What is commercialising innovation? - Answer- Commercialising innovation is the
processes that can turn new ideas in to products or processes that add economic value
In a vertical management type system, what are the three levels of management? -
Answer- Top management, middle management and first-line management
What are the three sides of the management cube? - Answer- Skills, functions and roles
Explain the management cube - Answer- The management cube are all the interrelated
characteristics that managers should have
What are the subparts to skills on the management cube? - Answer- Technical, human
and conceptual
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