Omnistudio Consultant Exam Questions With Complete Solutions
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Omnistudio Consultant
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Omnistudio Consultant
Omnistudio Consultant Exam Questions With Complete Solutions
.(first letter of every word is uppercase e.g. ThisRightHere) - ANSWER-
.(The omniscript name is not unique) - ANSWER-
.(the settings for elements are called properties) - ANSWER-
.2. Additional output value field in a Respo...
Omnistudio Consultant Exam Questions
With Complete Solutions
.(first letter of every word is uppercase e.g. ThisRightHere) - ANSWER-
.(The omniscript name is not unique) - ANSWER-
.(the settings for elements are called properties) - ANSWER-
.2. Additional output value field in a Response Action - ANSWER-
.2. At least one element checked as required - ANSWER-
.2. Marking field as "Read-Only" - ANSWER-
.2. Remote Action - ANSWER-
.2. Select - one selection from dropdown list - ANSWER-
.3. HTTP Action - ANSWER-
.3. Marking field as "required" - ANSWER-
.3. Multiselect - 1 or more selections from checklist - ANSWER-
.4. Hiding elements - ANSWER-
,.Can an Action be deployed if its not active? - ANSWER-No
.Can you set a default option? - ANSWER-When designing guided workflows, it is useful to show options
for the most common use case by default. You can set the common use case as the Default in the
options section.
.Describe an OmniScript-based Interaction Launcher. - ANSWER-This type of Interaction Launcher is
essentially a Selectable Item OmniScript with a Mobile View template. It presents users with a list to
select from. The Launch button is the Done action at the end of the OmniScript.
.Describe DataRaptor Formula elements. - ANSWER-These elements can contain a formula to: 1)
Perform mathematical operations on numbers; 2) String together (concatenate) text by using algebraic
operators such as = + - * / < > and ^.
.Describe Integration Procedure Elements. - ANSWER-Integration Procedure elements work behind the
scenes; there are no elements for user interaction. All the elements are either Groups or Actions type
elements.
.Describe the advantages of the 360 view for customers. - ANSWER-1) A snapshot of the consumer's
account helps agents provide a better customer experience. 2) It provides all the critical data in one
view. 3) The Vlocity Industry Console (VIC) uses industry-specific templates that provide the most
common functionality for each industry. 4) You can customize, clone, and reuse console components as
needed.
.Describe the capabilities of DataRaptor Extracts (Standard). - ANSWER-DataRaptor Extracts read
Salesforce data and return results in JSON, XML, or custom formats via complex field mappings. They are
used to provide OmniScripts and Cards with the data they require. Formulas are supported.
.Describe the capabilities of DataRaptor Extracts (Turbo). - ANSWER-This DataRaptor retrieves and filters
data from a single Salesforce object type. It does not support formulas or complex field mappings, but it
does have two advantages over the standard DataRaptor Extract: 1) Simpler configuration and 2) Better
performance at runtime.
, .Describe the capabilities of DataRaptor Loads. - ANSWER-This DataRaptor writes data to Salesforce
objects from JSON or XML input. It can update records with changed data and also create new records at
the same time. To modify input data, we can define formulas, transform values, and change the output
data type. To specify how the resulting data is written to sObjects, we map fields from the output JSON
to fields in sObjects. The DataRaptor in question then applies its mappings and formulas to input the
data and create the output data, then loads the output data into sObjects according to the mappings.
.Describe the capabilities of DataRaptor Transforms. - ANSWER-1) Convert JSON input to XML output,
and vice versa; 2) Restructure input data and rename fields; 3) Substitute values in fields; and 4) Convert
data to PDF, DocuSign, or Document Template format
.Describe the IPD "Actions" type element. - ANSWER-There are no elements for user interactions in an
Integration Procedure; they all work behind the scenes. The data source determines which element you
use, but you should always use a Response Action.
.Describe the IPD "Groups" type element. - ANSWER-You can run a group of related steps as a unit inside
a block. Integration Procedures provides four block types.
.Describe the IPD block type "Cache Block." - ANSWER-This block type saves the output of the steps
within it to a session or org cache for quick retrieval.
.Describe the IPD block type "Conditional Block." - ANSWER-This block type supports branching
workflows, which function like conditional views in an OmniScript. The block is executed if a specified
condition is true, or treats the steps within it as a series of mutually exclusive alternatives.
.Describe the IPD block type "Loop Block." - ANSWER-This block type repeats the steps within it for each
item in an array.
.Describe the IPD block type "Try-Catch Block." - ANSWER-This block type returns specified output or
calls an Apex class if a step within it falls.
.Describe the purpose of Vlocity DataRaptors (VDRs). - ANSWER-In every customer interaction or
business process, there's a need to extract data to display it. When the user changes that data or enters
new data, it must be saved somewhere too.
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