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ICORE Leadership Midterm (Z370) Exam with correct answers
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ICORE Leadership Midterm (Z370) Exam with correct answers
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ICORE Leadership Midterm (Z370) Examwith correct answers
Person Factors - correct answer -Characteristics that give individuals their unique identities
Situation Factors - correct answer -Elements outside us that influence what we do, the way we do it, and
the ultimate results of our actions
Three Step Problem Solving Approach: - correct answer -1. Define the problem
2. Identify organizational behavior concepts to solve the problem
3. Make recommendations and take action
Personal Values - correct answer -Abstract ideals that guide our thinking and behavior across all
situations
Things That Influence Personal Values: - correct answer -1. Parents
2. What is happening in our lives - big event
Scwartz's Value Theory - correct answer -Conformity vs. Nonconformity (independence)
Cognitve - correct answer -Evaluation
Affective - correct answer -Feeling
Behavioral - correct answer -Action
Cognitive Dissonance - correct answer -The psychological discomfort a person experiences when they
experience inconsistency between two or more attitudes (cognitions), or between behavior and
attitudes
,Three Ways People Are Motivated to Reduce Cognitive Dissonance: - correct answer -1. Changing
attitudes, behaviors, or both
2. Belittle the importance of the inconsistent behavior
3. Find consonant elements that outweigh dissonant ones
Ajzen's Theory of Planned Behavior - correct answer --Intent influences behavior
-Subject norm (peer pressure)
-Perceived level of difficulty
Organizational Commitment - correct answer -An employee identifies with an organization and is
committed to its goals
Employee Engagement - correct answer -Employees give it their all to their work roles (may include
feeling of: urgency, being focused, intensity, and enthusiasm)
Perceived Organizational Support - correct answer -Employees believe that the organization values their
contribution and genuinely cares about their well-being
Job Satisfaction - correct answer -An affective or emotional response toward various facets of one's job
(an individual likes their job)
Big 5 Personality Factors: - correct answer -1. Extroversion
2. Agreeableness
3. Conscientiousness
4. Emotional Stability
5. Openness
Extroversion - correct answer -Outgoing, talkative, social, assertive
Agreeableness - correct answer -Trusting, good-natured, cooperative, softhearted
, Conscientiousness - correct answer -Dependable, responsible, achievement oriented, persistent
Emotional Stability - correct answer -Relaxed, secure, unworried
Openness - correct answer -Intellectual, imaginative, curious, broad-minded
Strong Situations - correct answer -The degree to which norms, cues, or standards dictate appropriate
behavior
Ex. Extrovert at a funeral
Trait Activation Theory - correct answer -Some situations, events, or interventions "activate" a trait
more than others
External Locus of Control - correct answer -1. Things happen to me
2. I blame others for failure
3. I can't control the future
-More anxious
-Earn less, receive smaller raises
-Less motivation by incentives
Internal Locus of Control - correct answer -1. I make things happen
2. I can determine my future
3. I accept personal responsibility for failures
-Higher motivation
-Higher expectations
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