Your staff are used to looking up a particular plan by the mnemonic "gs2." On the first day of go-live, your staff find nothing when they type "gs2." What needs to be done in the build to correct this issue? - ANSWERSAdd "gs2" as a synonym int plan record in text.
On the first day of go-live, yo...
WAM Chapters 8-13 Questions &
Answers
Your staff are used to looking up a particular plan by the mnemonic "gs2." On the first
day of go-live, your staff find nothing when they type "gs2." What needs to be done in
the build to correct this issue? - ANSWERSAdd "gs2" as a synonym int plan record in
text.
On the first day of go-live, your staff receive adjudication failures stating that the NDC
for the fill is not on the B1 transaction. You review the payor sheet and see a green
check mark in front of the field for sending the NDC. What else do you need to check? -
ANSWERSThe value being sent for the field. Also, confirm that a constant is not being
sent
You have a custom flag for price increases of more than 20%. You want it to
automatically appear as a blue flag that does not prevent any workflow step, including
selling. How do you make it not block any workflow step? - ANSWERSIn the FLG
record in text, leave the "Block prescription fill at" field blank.
Your price increase flag compares the price of the previous dispense to the price of the
current dispense. If the current price is more than 20% higher than the previous price,
then the flag should automatically appear. In which record do you specify this logic? -
ANSWERSIn hyperspace, under the CER Rule editor
Your price increase flag should automatically appear on a fill as soon as possible, as
soon as the status is Pending Fill. Where do you specify the status at which the flag is
added to a fill? - ANSWERSPharmacy prescription>> Extensions form , in the "fill
status" field.
You have a pharmacist second check flag that is automatically appearing for some
medications that don't need a second check. Where do you go to fix this? -
ANSWERSOpen the CER rule in hyperspace that is used for this flag. Review the logic
set here. If the CER rule itself specifies the wrong medications, update it. If the CER
rule points to some other record, like a med list, change that record.
CHALLENGE: Your pharmacist second check blocks the work request from advancing.
While that is correct during the day, it is a problem at night when there might not be
another pharmacist. During the night shift it should not block the other fills in the work
request. What would you build in Epic to change the night workflow? - ANSWERSThere
is no way to make a Flag work differently at one time a day versus another. To solve,
you would need to create a second flag rule and an extension for the night shift. The
flag would not block the work request. The rule would only include night shift hours. You
would adjust existing rule to only include the day shift hours.
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