Test Bank Questions and Answers for Google IT Support; System Administration Rated A+
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Course
System Administration
Institution
System Administration
inistration Rated A+
What do we call computer services that enable employees to perform their daily job functions? - Answers Software services
What type of services provide a platform for developers to code, build, and manage software applications? - Answers Platform services
Services that enabl...
Test Bank Questions and Answers for Google IT Support; System Administration Rated A+
What do we call computer services that enable employees to perform their daily job functions? -
Answers Software services
What type of services provide a platform for developers to code, build, and manage software
applications? - Answers Platform services
Services that enable a company's employees to talk to one another are called _______ services. -
Answers Communication
What are three examples of communication services an organization might use? - Answers Chat, email,
phone
What protocol was widely used for chat messages in the 1990s? - Answers Internet Relay Chat (IRC)
What instant messaging protocol is widely used today and integrated into different communication
applications? - Answers Extensible Messaging and Presence Protocol (XMPP)
What are two free applications that use XMPP? - Answers Pidgin and Adium
What are two ways to set up email for a company? - Answers a) Set up email service software on your
own managed server and create a DNS record for the mail server;
b) Use an email service provider (e.g., Google Suite)
Which email protocol downloads email from an email server onto a single local device and then deletes
it from the email server? - Answers POP3
Which email protocol allows you to download emails from your email server onto multiple devices and
keeps your messages on the email server? - Answers IMAP
As between POP3 and IMAP, which provides more privacy? - Answers POP3, because your email can
only be seen from your local device.
Which email protocol is used by most consumer email accounts? - Answers IMAP
Which ports does IMAP use? - Answers 143 (without encryption) and 993 (over SSL; encrypted)
How do commercial software license agreements differ from consumer software license agreements? -
Answers Commercial software license agreements are separate and usually cover 10 users.
Which two protocols enable us to make web servers secure? - Answers TLS and SSL, although SSL is
pretty old and insecure compared to TLS.
What is HTTPS? - Answers A secure version of HTTP that runs over TLS.
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