peplau interpersonal relations theory
people strive in their own ways to reduce the tension caused by innate needs
Maslow's Hierarchy of Needs
Bottom to top: physiological, safety, love/belonging, esteem, self-actualization
You have to establish stability at lower levels before you can ...
"mm hm" and "oh wow" - show the pt that you are listening without giving too much
input
Define: reflection/empathy
putting yourself in someone else's shoes - "i would've done the same thing or felt the
same way"
Define: sympathy
feeling sorry for someone
Define: self-disclosure
When the clinician shares something about him/herself for the benefit of the client -
determine actual utility versus anxiety management
Define: Countertransference
The NP unconsciously transfers feelings onto the patient that are related to people in
their past - anytime the pt's actions or words rile you up or make you feel something
Define: transference
occurs when the client unconsciously attributes to the NP feelings and behavioral
predispositions formed toward a person from his or her past.
Define: autognosis
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