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Principles of Marketing Exam 100% Correct!!

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Marketing - ANSWER-is the process of creating, distributing, promoting and pricing goods, services and ideas to facilitate satisfying exchange relationships with customers and to develop and maintain favorable relationships with stakeholders in the dynamic environment. -Focuses on Customers. T...

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  • October 10, 2024
  • 43
  • 2024/2025
  • Exam (elaborations)
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Principles of Marketing Exam 100%
Correct!!

Marketing - ANSWER-is the process of creating, distributing, promoting and pricing goods,

services and ideas to facilitate satisfying exchange relationships with customers

and to develop and maintain favorable relationships with stakeholders in the

dynamic environment.

-Focuses on Customers.

The essence of marketing - ANSWERto develop satisfying exchanges from which both customers and
marketers' benefit.

Organizations generally

focus their marketing efforts - ANSWERon a specific group of customers, or target market.

Top marketers share a common goal: - ANSWERputting the consumer at the heart of marketing.
Today's marketing is all about creating customer value and engagement in a fast-changing,
increasingly digital

and social marketplace.

Marketing starts with - ANSWERunderstanding consumer needs and wants, determining

which the organization can serve best, and developing a compelling value proposition by

which the organization can attract and grow valued consumers.

Importance of marketing - ANSWERIs an Effective Way of Engaging Customers

Helps to Build and Maintain the Company's Reputation

Helps to Build a Relationship Between a Business and Its Customers

Is a Communication Channel Used to Inform Customers

Helps to Boosts Sales

Aids in Providing Insights About Your Business

Helps Your Business to Maintain Relevance

Creates Revenue Options

Helps the Management Team to Make Informed Decisions

Marketing Is an Effective Way of Engaging Customers - ANSWEREngaging customers is different from
pushing your offers. Engaging involves furnishing your customers

with relevant information about your products and your business as well. It's all about creating fresh

,content. Tell your customers what they don't know. Let it be interesting and worth their time. Social

media is one of the best platforms where you can engage your customers. Some organizations use
short

videos and other humor-laden tricks to engage their customer base. By engaging your customers,

marketing gives them a sense of belonging.

Marketing Helps to Build and Maintain the Company's Reputation - ANSWERThe growth and life span
of your business is positively correlated to your business's reputation. Hence,

it's fair to say your reputation determines your brand equity. Most marketing activities are geared

towards building the brand equity of the company. Your business's reputation is built when it
effectively

meets the expectations of its customers. Such a business is considered a responsible member of the

community. The customers become proud to be associated with your products. Marketers use
effective

communication, branding, PR and CSR strategies to ensure that a business's reputation is
maintained.

Marketing Helps to Build a Relationship Between a Business and Its Customers - ANSWERLoyal
customers will have the confidence to buy more products from you. The trust and understanding

between the business and its customers make your commercial activities more fruitful.

Marketing Is a Communication Channel Used to Inform Customers - ANSWERThrough marketing, the
customers get to know about the value of the products, their usage and

additional info that might be helpful to the customers. It creates brand awareness and makes the

business stand out. There's stiff competition in the market and you need to be a constant voice to

convince the customers. Inform your customers of discounts and other competitive tricks you intend
to

use.

Marketing Helps to Boosts Sales - ANSWERMarketing utilizes different ways to promote your
products or services. Once a product has been

advertised, it's already on the radar and this increases your chances of selling it. Customers may
want to

try your products or services, and this will trigger a purchase decision.

When customers are happy about your products or services, they become your brand ambassadors

without your knowledge. They will spread the word and your sales will start to increase. Ensure you

offer high-quality products and services to complement your marketing efforts.

Marketing Aids in Providing Insights About Your Business - ANSWEREvery marketer understands the
need for targeting the right audience. However, you must have the

,right content to share with such an audience. Your marketing strategies can help you establish what

business messaging will convince the target audience. At this point, you must test different messages

and see what works. Once you have tested different sets of messaging on the target audience, you
will

find a viable baseline for your marketing efforts. It acts as a metric and provides the insight needed
to

make you avoid guesswork.

Marketing Helps Your Business to Maintain Relevance - ANSWEREvery marketer understands the
need for disrupting a potential consumer's opinion about other

products. But don't make a mistake of taking this chance for granted. Most businesses assume that
they

will always remain the client's favorite brand because up to now the client has never complained.
This is

the wrong mindset. You need to find ways to remain at the top of the client's mind. Every
relationship

needs to be maintained. Marketing helps your business to maintain a good relationship with

customers by making you remain relevant. Don't focus on gaining new customers before addressing
the

need to retain the present ones.

Marketing Creates Revenue Options - ANSWERDuring the startup phase, your options are sparse
since you're mostly cash strapped. This limits your

options. As your marketing strategies generate more customers and revenue opportunities, you'll
begin

having options. Having options is comparable to having a nice war chest. Having options will give you

the courage you need to penetrate new markets. You will have the freedom to start letting go of

customers who are too demanding to your sanity and well-being. Without marketing, you will be
forced

to continue working with clients who you have outgrown and are paying you peanuts.

Marketing Helps the Management Team to Make Informed Decisions - ANSWEREvery business is
confronted with problems such as to what, when, for whom and how much to

produce. A complex and tedious process determine your business's survival. As a result, businesses

heavily rely on marketing mechanisms to make these decisions. Why should you rely on marketing

mechanisms? These mechanisms serve as a reliable link between your business and society. They

cultivate people's mind, educate the public and convince them to buy.

, Why should I learn marketing? - ANSWER-we can create value for customers in order to capture
value from customers in

return.

-Customer engagement is greatly affected by today's digital and social media.

-Building and managing strong, value-creating brands.

-Measuring and managing return on marketing.

-Sustainable marketing around the globe.

we can create value for customers in order to capture value from customers in

return. - ANSWEROutstanding marketing businesses understand the marketplace and customer
needs. They

design strategies that targets the value and satisfaction of customers, engaging them to maintain a

strong profitable relationship. In return, they capture value from the customers in forms of sales,
profits

and customer equality.

Customer engagement is greatly affected by today's digital and social media. - ANSWERIt provides us
an

overview of how dramatic the changes can occur in businesses and how consumers connect and

influence each other's buying behavior.

Building and managing strong, value-creating brands. - ANSWERWell-positioned brands with strong
brand equity

provide the basis upon which to build customer value and profitable customer relationships. You can

create a mindset as a trend depending on how you position yourself.

Measuring and managing return on marketing. - ANSWERIn the past, many marketers spent freely on
big,

expensive marketing programs, often without thinking carefully about the financial returns on their

spending. But all that has changed rapidly. "Marketing accountability"—measuring and managing

marketing return on investment—has now become an important part of strategic marketing decision

making.

Sustainable marketing around the globe. - ANSWERAs technological developments make the world
an

increasingly smaller and more fragile place, marketers must be good at marketing their brands
globally

and in sustainable ways. Emphasis on the concepts of global marketing and sustainable marketing—

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