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Publix Deli ROI Studyguide Exam questions with correct answers
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Publix Deli ROI Studyguide Exam questions with correct answers
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Publix Deli ROI Studyguide Examquestions with correct answers
What |gives |Publix |Smoked |Turkey |its |yellow |color? |- |correct |answer |-Natural |Hickory |wood |and |
the |slow |roasting |of |fresh |meat.
What |is |the |serving |size |of |egg |salad |for |a |sub |sandwich? |- |correct |answer |-4oz |on |a |half |and |
8oz |on |a |full |sub.
What |would |you |do |before |you |begin |cleaning |the |Deli |Traditional |Case? |- |correct |answer |-Gather
|all |needed |cleaning |supplies |prior |to |cleaning.
What |is |the |#1 |reason |why |customers |would |not |shop |at |Publix? |- |correct |answer |-Sanitation |
issues |(1311)
What |is |the |#1 |reason |why |a |customer |would |think |a |store |is |unsanitary? |- |correct |answer |-Poor |
visual |appearance
What |would |1/8 |be |on |a |digital |scale? |- |correct |answer |-.125
Review |the |opening |procedures |for |the |deli: |- |correct |answer |-1. |Turn |on |the |lights |and |
equipment |2. |Check |special |orders |and |make |plans |to |fulfill |them. |3. |Set |up |service |area |*sinks* |
*slicers* |*display |cases* |4. |Open |all |workstations. |5. |Check |signs, |labels, |and |pricing. |6. |Clean |
front |and |back |of |case |windows |and |all |counters. |7. |Stock |supplies, |workstation, |and |hand-
washing |sinks. |8. |Complete |Proactive/Sterile |Tek |Walk
What |are |the |steps |to |proper |hand |washing? |- |correct |answer |-Wet |hands, |apply |soap, |briskly |rub
|hands |for |twenty |seconds, |scrub |fingertips |and |between |fingers, |rinse |forearms |and |hands |
(elbows |down), |dry |forearms |and |hands |with |paper |towel, |turn |off |water |with |paper |towel, |
discard |towel.
What |is |the |shelf |life |for |vegetables? |- |correct |answer |-Under |the |substation: |day |of |production |
plus |one |day |(2 |days) |Hot |case: |4 |hours
, What |portion |of |the |special |order |form |does |the |customer |receive? |- |correct |answer |-Pink |sheet |
(not |Canary |Yellow)
What |is |the |process |when |completing |a |special |order |form? |- |correct |answer |-1. |Pick |up |blank |
special |order. |2. |Write |store |information |and |date. |3. |Take |customer |information: |name |and |
address, |phone |number, |pick-up |date |and |time, |type |of |function, |whether |paid |or |COD, |who |the |
order |was |taken |by. |4. |Make |suggestions |before |completing |order. |5. |Take |product |information.
Proper |mechanics |when |lifting |and |lowering |objects: |- |correct |answer |-1. |Get |firm |footing |and |
keep |your |feet |wider |than |shoulder |width. |2. |Let |your |legs |do |the |work |by |pushing |up |or |down |
slowly |or |smoothly. |3. |Maintain |your |spine's |natural |curve |(a.k.a. |bend |with |your |knees). |4. |Grip |
the |item |firmly |and |hold |it |close |to |your |body, |staying |within |the |safe |work |zone.
What |two |meats |does |Meat |Bologna |contain? |- |correct |answer |-Pork |and |Ground |Beef
What |is |the |process |of |having |a |successful |selling |event? |** |- |correct |answer |-1. |Be |friendly |2. |Be
|considerate |of |the |customer's |time. |3. |Ask |open-ended |questions. |4. |Listen |attentively |5. |Make |
suggestions |6. |Be |product |minded |7. |Be |courteous |8. |Be |proud |of |your |appearance |9. |Maintain |
product |quality |10. |Offer |more |than |expected
What |is |the |importance |of |a |selling |event? |- |correct |answer |-Designed |to |generate |long-term |sales
|increases |through |shared |knowledge |and |providing |samples |to |customers.
What |is |the |proper |chemical |used |to |clean |the |cooler |floors? |- |correct |answer |-Grease |cutter |
positive, |Ultra |Deli |Dish, |Q-San |Sanitizer
What |is |the |proper |storage |distance |from |ceiling/floor |in |the |cooler? |- |correct |answer |-6" |off |the |
floor |and |18" |from |the |ceiling |(sprinkler |heads)
What |two |chemicals |should |not |be |mixed |together? |(will |cause |lung |damage) |- |correct |answer |-
Ammonia |and |bleach |(Q-San |and |Block |Whitener)
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