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Zendesk job interview Questions and Answers Verified by Expert 100% Correct
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Zendesk job interview Questions and Answers Verified by Expert 100% Correct
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Zendesk job interview Questions and Answers Verifiedby Expert 100% Correct
Why do you want to work for us? - ANSWER When I was doing my research on
Zendesk's I admired a specific statment relating to the values; it was "Keeping
customers at the center of everything we do. That includes investing in both our
products and our people" - which I absolutely love and agree with It the best
service and products stems from investing in people , and I want bring my
experience to the to a company that values their staff as much as their clientele
what do you know about Zendesk - ANSWER Zendesk is a service-first CRM
(customer relationship management) company that builds software designed to
improve customer relationships. Zendesk products are easy to use and implement.
They give organizations the flexibility to move quickly, focus on innovation, and
scale with their growth.
What do you know about CRM industry ? How have you interacted with it before ?
- ANSWER Customer Relationship Management
This industry is compromised of diffrent sub CRM industries such as financial CRM,
educational CRM, Government, healthcare ect.
Relate the tasks in my former jobs to the job description they laid out. -
ANSWER In my past positions as an Integration consultant and system engineer
I was client facing and had to elaborate on the user interface of the technology
that we implemented and supported.
Zendesk culture - ANSWER As employees, we encourage each other to grow
and innovate. As a company, we roll up our sleeves to plant roots in the
communities we call home. We build software for better customer relationships. It
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