The most vital element to realize about this enterprise is that we store ________ and shield
_______.
A. People, The environment
B. Money, People
C. Lives, Property
D. Time, Property - ANSC. Lives, Property
Please discover which this type of isn't a core function of the tracking middle.
A. Process alarm indicators
B. Contact public safety groups
C. Work with customers
D. Upgrade government communication systems - ANSD. Upgrade authorities communication
systems
Proprietary agencies screen alarms for their very own centers.
A. True
B. False - ANSTrue
Some companies use _______ or _______ to behave as hearth runners to reply to the covered
area inside a particular quantity of time after a fire alarm activation.
A. Fire combatants or technicians
B. Guards or technicians
C. Supervisors or Managers
D. None of the above - ANSB. Guards or technicians
It is vital which you observe your business enterprise's ___________ or SOP.
A. Standard Order Procedures
B. Special Order Process
C. Standard Operating Procedures
D. Special Operating Procedures - ANSC. Standard Operating Procedures
You are on a call with a purchaser and your screen blinks on and stale. All of the statistics at the
display is correct. Who inside the monitoring middle must be alerted?
A. IT
B. Technicians
Manager/Supervisor
C. Customer Service
D. Technical Support - ANSD. Technical Support
, You are at the smartphone with a consumer who tells you that the fireplace alarm signal is going
off however that there is no fire.
A. IT
B. Guards
C. Fire Runner
D. Manager/Supervisor - ANSC. Fire Runner
A consumer is having trouble with an alarm panel and is getting very dissatisfied. They let you
know that the issue has been going on for over weeks and they want a credit on their bill or
they may be going to cancel their provider.
A. IT
B. Technicians
C. Customer Service
D. Technical Support - ANSD. Technical Support
Which of the following are considered key elements of a monitoring center that work together to
help you provide the monitoring services your enterprise offers.
A. Communication System
B. Receivers
C. Automation System
D. Workstation
E. All of the above - ANSE. All of the above
All tracking begins with a device or sensor that senses a exchange in circumstance.
A. True
B. False - ANSA. True
The automation device includes which of the subsequent statistics:
A. Customer touch information and entire occasion records
B. Information about the covered place
C. PSAP information
D. All of the above - ANSD. All of the above
Which of the subsequent are examples of person interfaces to govern protection structures:
A. Keypad
B. Key fob
C. A smart smartphone app
D. Pull Station
E. A, B, and C - ANSE. A, B, and C
What are the maximum normally used devices in a hearth gadget?
A. Fire station pulls
B. Smoke detectors
C. Carbon monoxide detectors
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