Exam (elaborations)
URAC INTERVIEW QUESTIONS WITH ALL ANSWERS.
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URAC INTERVIEW QUESTIONS WITH ALL ANSWERS.
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URAC INTERVIEWQUESTIONS WITH ALL
ANSWERS
Who nhas naccess nto nthe ncontrolled nsubstances? n- ncorrect nanswer-Only
npharmacists
Who nhas naccess nto nthe npharmacy? n- ncorrect nanswer-Access nis nlimited nto
npharmacists nand ntechnicians.
How ndo nyou nknow nif na nrecalled ndrug nis ncurrently nbeing nprocessed nfor nan
norder nand nis nstill nin nthe npharmacy nin na ntote nor npacked? n- ncorrect nanswer-The
nrecall ninformation n(list nof ndrugs, nNDCs, nand nlot nnumbers) nare ncommunicated
nvia nCompass. nWe nidentify nif nwe nhave nthe nproduct nin ninventory, nin nfilling
nprices, nor nin nready nbins. nWe nlocate nthe nproduct, ndo nnot ndispense nit, nand nstop
nall nin-process ndeliveries. nAll nrecalled nproduct nis nsegregated nin nthe nquarantined
narea nmarked n"Do nNot nUse."
Do nyou nhave nbio-hazardous nwaste? n- ncorrect nanswer-Yes, nin nthe nform nof nused
nimmunization nmaterials.
Where nis nbiohazardous nwaste nkept? n- ncorrect nanswer-Red nbio-hazard n"sharps"
ncontainer, nusually nkept nin nconsult nroom nor nin nshelves nbeside nrefrigerator.
, How nare nback norders nor nout-of-stocks nhandled? n- ncorrect nanswer-We nnotify nthe
npatient nand nprescriber nas nneeded nbased nin nclinical nsignificance. nWe nmake nall
nattempts nto nutilize nall nWalgreens nresources nto nobtain nthe nproduct nas nquickly
nas npossible.
What nis nyour nservice narea? n- ncorrect nanswer-Describe nthe nareas nserviced nand
nstate nlicenses nheld nby nyour npharmacy n(licensed nin nTX nand nNM).
What ndo nyou ndo nif na ntemperature nis nout nof nrange? n- ncorrect nanswer-Notify nmy
nmanager.
How nare ncustomer nreturned ngoods nhandled? n- ncorrect nanswer-We ndo nnot
naccept nreturns.
Where nare nthe nequipment nmaintenance nlogs nkept? n- ncorrect nanswer-Next nto
nthe nunguator.
How nis nthe nequipment nused nin nthe npharmacy ncleaned, ncalibrated, nrandom
ntested, nand naudited? n(I.e. nscales, npill ncounters, nand nhoods). n- ncorrect nanswer-
All nequipment nis ncleaned nevery nday. nScales nare ncalibrated nevery nday. nRandom
ntesting nis ndone nmonthly nand ndocumented non nthe nEquipment nLog. nThe nlog nis
nsigned nby na npharmacist nat nthe nend nof neach nmonth nto nensure ntests nwere
ncompleted nas nthe naudit.
What nare nyour ntriggers nto nsend na ncall nto nan nRPh? n- ncorrect nanswer-If nthe
npatient nhas nany nclinical nquestions nor nconcerns nwe nhave na npharmacist nspeak
nwith nthem.
What nis nyour ninvolvement nin nPatient nManagement? n- ncorrect nanswer-Patient
nmanagement ninvolves nprescription ndispensing, nreimbursement, ncounseling, nand
npatient nclinical ncare nactivities. nMy ninvolvement ndepends non nthe nrole nI nam
nassigned nfor nthe nday.
How ndo nwe npromote ndrug nadherence? n- ncorrect nanswer-Initial ncounseling non
nthe nimportance nof ncompliance, nrefill nreminders, nrecommendations nto nalleviate
nany nside neffects, nand nassistance nobtaining nfinancial nassistance nas nneeded.
How ndo nyou ncollaborate nwith nphysicians nor nother nhealthcare nproviders ninvolved
nin npatient ncare? n- ncorrect nanswer-We ncommunicate nwith nthem nregularly nover
nthe nphone. nIf nthe npatient nhas nany nissue nor nif nwe nhave na
nrecommendation/update nwe nwill ncall nor nfax.
How ndo nyou nadvocate nfor na npatient's naccess nto ndrugs? n- ncorrect nanswer-
Walgreens nhas naccess nto nmany nlimited ndistribution ndrugs. nWe nalso nhelp nwith
nprior nauthorizations nand nget npatients nsigned nup nfor nfinancial nassistance
nprograms.
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