National Board Exam Funeral Directing Exam Questions with Latest Update
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Course
California Funeral Association
Institution
California Funeral Association
Which religion sect requests the use of the words "passed on" rather than "died or deceased" in the death notice of the obituary - Answer-Christian Scientist
The casket used in Jewish Orthodox funeral service is called a/an: - Answer-Aron
Under this condition a Veteran's Burial Benefit can be...
National Board Exam Funeral Directing
Exam Questions with Latest Update
Which religion sect requests the use of the words "passed on" rather than "died or
deceased" in the death notice of the obituary - Answer-Christian Scientist
The casket used in Jewish Orthodox funeral service is called a/an: - Answer-Aron
Under this condition a Veteran's Burial Benefit can be paid directly to the funeral home -
Answer-If a funeral home can demonstrate that a veteran's funeral bill is unpaid
At the conclusion of a Greek Orthodox funeral service, the congregation will pass by the
casket and - Answer-Kiss the icon
A general term designating a place suitable for the reception of a dead human body is
a/an - Answer-Tomb
The decedent's social security number is required to be entered on a/an - Answer-Death
Certificate
A speech about the character of a decease person at the funeral service is known as
a/an - Answer-Eulogy
A funeral procession is also known as a - Answer-Cortege
An unsolicited gift to a clergyman is call a/an - Answer-Honorarium
A veteran's grave marker can be obtained by making applications to the - Answer-
Veterans Administration
The proper terminology for the placing of cremated remains into a final container is -
Answer-Inurnment
When placing the casket on the lowering device, the casket bearers should grasp this
portion of the handle - Answer-Bar
Traditionally, the name given to a symbolic cloth covering placed over the casket is a/an
- Answer-Pall
A Protestant church designed so that the pulpit is centered in the sanctuary is called -
Answer-Non-liturgical
The United States flat that companies the body of a deceased military person should be
presented to the - Answer-Surviving spouse or next of kin
,A mournful poem or song of lamentation for the dead is a/an - Answer-Elegy
The main body of the church where seating is provided is the - Answer-Nave
An altar attendant is called a/an - Answer-Acolyte
The person who presides at the funeral service for the Church of Jesus Christ of Latter
Day Saints is the - Answer-Bishop of the ward
Embalming is usually not practiced by the - Answer-Jewish Orthodox
A cross with the image of the body of Christ superimposed is a - Answer-Crucifix
A monument which is erected to the memory of the dead, but containing no remains is
a/an - Answer-Cenotaph
Funeral Service Marketing/merchandising - Answer-...
The only non-declinable fee on the General Price List is the : - Answer-Basic Service
Fee
Which of the following disclosures are required on the General Price List by the FTC
Funeral Rule - Answer-Right of selection
If a consumer does not want to accept or look at the General Price List - Answer-You do
not have to do anything else
The indirect method of approach for casket selection requires - Answer-adequate pre-
counseling
How many caskets should be shown in a casket selection room - Answer-12-30
In ordering inventory, the funeral home manager knows that the quantity to be
purchased which minimizes total costs is the - Answer-Economic order quantity
How can a funeral director develop an effective public relations campaign? - Answer-
Develop public presentations on the value of the funeral
The process of planning and executing the development, pricing, promotion, and
distribution of an organization's goods/services: - Answer-Marketing
If a funeral home provides direct cremation, the Amended Funeral Rule requires you to -
Answer-Offer alternative containers or wood boxes
,If a supplier offers a reduction of the price given for payment of an account within the
time limits established by the sales contract, this is known as a - Answer-Cash discount
A director's casket sales for a week are as follows:
$750
$900
$900
$1,175
$900 - Answer-The mode is (repeated the most)
$900
The advantage of the declining price structure - Answer-CVI improves with higher priced
caskets
A coffin or casket made entirely of wood and containing no metal parts would required
for the religion - Answer-Jewish
The dimensions of a particular steel casket are 6'6" long and 23" wide. A casket
invoiced as 6'6"XX would be how many inches wide? - Answer-27
Which of the following is classified as a hardwood? - Answer-Oak
A burial vault which is closed by lowering the dome over the base describes a/an -
Answer-Air seal
An example of a non-ferrous metal is - Answer-Bronze
An option to a traditional casket display room would be: - Answer-A vertical computer
program
In order to evaluate product needs, the funeral home manager may analyze the number
of times sales in a given price bracket over a fixed period of time. This is called: -
Answer-Sales frequency
The purchasing, pricing, display, and sale of the product is known as - Answer-
Merchandising
When collecting market data, the statistical study of human populations with respect to
their size, and density, distribution, composition, and income is known as - Answer-
Demographics
The funeral director's casket sales for the week are
$700
$1,500
$1,200
=$3,400 - Answer-The mean is 1,133.33
, A method of price quotation in which one price includes both service and casket is -
Answer-Unit pricing
According to the FTC Funeral Rule, funeral directors may: - Answer-Offer a traditional
funeral package at a discount
Market research would include market data of the wealth produced in or near a
community that provides employment and income to the local population. This is called:
- Answer-Economic base
The best lighting option for the selection room is - Answer-Indirect incandescent
If a preneed sale takes place outside of the funeral establishment, the customer may
cancel the contract within: - Answer-3 days
Most experts recommend that a funeral home spend what percentage of its yearly gross
income on advertising - Answer-2-5%
Funeral Service Counseling - Answer-...
Carl Rogers is well known for his work in humanistic therapy, which is also known as -
Answer-Client centered therapy
A person who expresses anxiety and discomfort while attending a visitation at a funeral
home is most likely experiencing a/an - Answer-Conditioned response
Which of the following is a determinant of grief? - Answer-Concurrent stresses
The event of a loss is - Answer-Mourning
The defense mechanism by which a person refuses to see things as they are because
such facts are threatening to the ego is called - Answer-Anxiety
According to Bowlby, attachments come from a need for - Answer-Safety and security
"Affect" is synonymous with - Answer-Emotion
The process of incorporating a loss into one's life is known as - Answer-Mourning
Blame directed outward is the definition of - Answer-Anger
Blame directed inward is the definition of - Answer-Guilt
Psychology is defined as the study of - Answer-Human behavior
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