HRCI - PHR Exam With 100% Correct
And Verified Answers
Mission Statement - Correct Answer-This is intended to define the
broad mission an organization is attempting to carry out on a daily
basis and is a declaration of the reason an organization exists.
Vision Statement - Correct Answer-This is intended to define the
specific goals an organization hopes to achieve in the future and is a
declaration of the goals the organization wishes to achieve at some
future point.
Mechanistic Operational Org. Structure - Correct Answer-Any
structure in which the operations of an organization are extremely
well regulated and defined, are usually centralized, and have a large
number of departments.
Organic Operational Org. Structure - Correct Answer-Any
structure in which an organization is loosely regulated and possibly
less defined, is usually decentralized, and has a small number of
departments.
What are the three most common methods an HR professional
might use to influence upcoming legislation? - Correct Answer-Mail,
scheduling meetings with elected officials, and lobbying.
Organization's Governance Process - Correct Answer-The
established policies and procedures designed to meet responsibilities
to employees, consumers, investors, and to society; the process is
directed by the board of directors, or equivalent governing body,
and executive management.
Corporate Governance - Correct Answer-The interactive and
structural configuration, such as hierarchical or matrix formats, of
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,personnel within an organization that are used my management to
influence the behaviors, culture, and objective outcomes of the
organization itself.
Active Listening - Correct Answer-An important component of
communication that requires paying close attention to what is being
said; it often involves making eye contact and appropriately nodding
to show engagement.
What are the three core elements to a successful staff meeting? -
Correct Answer-1) Invite all attendees to share a little. 2) Focus on
the group and any outcomes that might need adjustment or
improvement. 3) Allow time for feedback in the decision-making
process.
Information-rich Communication Channels - Correct Answer-e.g.
Phone, Videoconferencing, Face-to-Face Meetings and Presentations
Information-lean Communication Channels - Correct Answer-e.g.
Email, Fliers, Newsletters, Reports
Involvement Strategies - Correct Answer-e.g. Delegating Authority,
Employee Survey, Suggestion Program, Committee, Task Force
Communication Strategies - Correct Answer-e.g. Brown-Bag Lunch
Program, Department Meeting, Town Hall Meetings, Open-Door
Policy, Management by Walking Around (MBWA)
Conflict of Interest - Correct Answer-Occurs when someone with a
responsibility to act in the best interest of the company may also be
in the position to derive personal benefit at the expense of the
company.
Human Resources Information Systems (HRIS) - Correct Answer-
Software systems that contain employee profiles, workforce
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, features, and reporting tools. Modules of this include
applicant tracking, time and attendance, payroll,
benefits administration, and performance
management.
Human Capital Management (HCM) Systems -
Correct Answer-Integrate features that might
include document management, ways to provide
policies or benefits summaries access, budgeting
and forecasting, application tracking, succession
planning, and engagement and retention tools.
Regression Analysis - Correct Answer-Estimates or
predicts the unknown values of one variable
(dependent variable, Y) from the known or fixed
value of another variable (independent variable, X).
Linear Regression - Correct Answer-A type of
regression analysis that is used when there is only
one independent variable to consider.
Multiple Regression - Correct Answer-A type of
regression analysis that is used when there are
multiple independent variables to consider.
Gene Dalton's Theory of Lasting Change - Correct
Answer-Change would not occur without a feeling
of loss or pain to motivate it and that people will
continue old patterns of behavior unless they feel a
need for change.
Gene Dalton's Change Focus Areas - Correct
Answer-Gene Dalton developed these four to
support change areas: 1) Generalized goals -> 2)
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