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HPEX 445 Exam 1 Questions with correct answers.
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HPEX 445 Exam 1 Questions with correct answers.
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HPEX 445 Exam 1 Questions with correctanswers
Direct care setting Correct Answer-those organizations that provide care
directly to a patient, resident or client who seeks services from the
organization
Non-direct care settings Correct Answer-Not directly involved in
providing care to persons needing health services, but rather support the
care of individuals through products and services made available to
direct care settings.
Traditional non-direct care settings examples Correct Answer-Medical
equipment supplies, medical device sales, medical billing, etc.
Alternative non-direct care settings examples Correct Answer-items and
companies for nutrition tracking, wearable devices, personal coaching
What sets traditional versus alternative companies apart Correct
Answer-- Differences in billing, alternative are mostly self-pay
Health Care Management Correct Answer-The profession that provides
leadership and direction to organizations that deliver personal and
consumer health services and to divisions, departments, units, or
services within those organizations; including direct care settings as well
as traditional and alternative non-direct care settings
,Characteristics of health care managers Correct Answer-Formal
education and training, common values, specialized knowledge and
skills, professional development, credentialing, and continuing education
External domain Correct Answer-Influences, resources, and activities
that exist outside the boundary of the organization but that significantly
affect the organization
External domain factors Correct Answer-Community needs, population
characteristics, reimbursement from commercial insurers, government
plans (ex. Children's Health Insurance Plans, Medicare, Medicaid)
Internal domain Correct Answer-Refers to those areas of focus that
managers need to address on a daily basis (ex. ensuring the appropriate
number of and types of staff, financial performance, quality of care)
Reflect the operation of the organization where the manager has the
most control Correct Answer-Internal domain
Management Correct Answer-The process, comprised of social and
technical functions and activities, occurring within organizations for the
purpose of accomplishing predetermined objectives through human and
other resources
Six management functions Correct Answer-Planning, organizing,
staffing, controlling, directing, decision making
,Planning Correct Answer-This function requires the manager to set a
direction and determine what needs to be accomplished. It means setting
priorities and determining performance targets
Organizing Correct Answer-This function refers to the overall design of
the organization or the specific division, unit, or service for which the
manager is responsible. Furthermore, it means designating reporting
relationships and intentional patterns of interaction. Determining
positions, teamwork assignments, and distribution of authority and
responsibility are critical components of this function
Staffing Correct Answer-This function refers to acquiring and retaining
human resources. It also refers to developing and maintaining the
workforce through various strategies and tactics
Controlling Correct Answer-This function refers to monitoring staff
activities and performance and taking the appropriate actions for
corrective action to increase performance
Directing Correct Answer-The focus in this function is on initiating
action in the organization through effective leadership and motivation
of, and communication with, subordinates
Decision making Correct Answer-This function is critical to all of the
aforementioned management functions and means making effective
decisions based on consideration of benefits and drawbacks of
alternatives
, Competency Correct Answer-Refers to a state in which an individual has
the requisite or adequate ability or qualities to perform certain functions
Competency skills Correct Answer-Conceptual skills, technical skills,
interpersonal skills
Conceptual skills Correct Answer-Skills that involve the ability to
critically analyze and solve complex problems
Technical skills Correct Answer-Skills that reflect expertise or ability to
perform a specific work task
Interpersonal skills Correct Answer-Skills that enable a manager to
communicate and work well with other individuals, regardless of
whether they are peers, supervisors, or subordinates
Line manager Correct Answer-The manager that supervises other
employees
Staff manager Correct Answer-Carry out work and advise their bosses,
but they do not routinely supervise others
Functional organizational structure Correct Answer-Most common
organizational structure whose key characteristics is a pyramid-shaped
hierarchy that defines the functions carried out and the key management
positions assigned to those functions
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