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MHA 702 Exam 2 Questions And 100% Correct Answers
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MHA 702 Exam 2 Questions And 100% Correct AnswersHR Task Catergories - ANSWER -Common HR tasks
-Less common HR tasks
-Uncommon tasks for HR department
Common HR Task - ANSWER -Employment and recruitment
-Compensation and benefits administration (policy level more than logistics)
-Employee relations
-Labor relations (unionized)
Less Common HR Task - ANSWER •Employee health and safety (exceptions)
•Training and development (exceptions)
•Security
•Child care
•Award and recognition programs
•Equal Employment Opportunity / Affirmative Action
Uncommon HR Task - ANSWER •** Risk management (malpractice)
•Executive compensation administration
•Organizational development
•** Employee assistance (EAPs)
•** Outplacement services
•*** Payroll
** Subject to Outsourcing
,Other Viewpoint of HR - ANSWER •Employee (talent) acquisition
•Employee support or maintenance (internal)
•Employee retention (external)
•Employee separation
HR Responsibilities in Employment - ANSWER •HR establishes procedures
•HR offers counseling
•HR periodically procures and pre-screens applicants
•HR typically prepares the paperwork for the applicant chosen
Manager Roles with Benefits - ANSWER •Little or no responsibility for departmental
managers in benefits management
•Managers should understand general policies
•Such knowledge will save HR time and reduce employee frustration
Manager Roles in Compensation - ANSWER •Line managers should know basic
organizational policies and guidelines
•Managers should assist HR with writing or updating position descriptions
HR Roles in Compensation - ANSWER •HR should conduct wage and salary studies;
deviations should be investigated only after discussion with manager and permission
has been granted
Manager Roles in Employee Relations - ANSWER •Line managers must know their limits
and boundaries before becoming involved in employee problems
HR Roles in Employee Relations - ANSWER •HR should help administer an employee
appraisal program
•HR should coordinate discipline issues, but does NOT initiate them
, Personnel Records - ANSWER •These must be maintained by HR
•The exception are informal brief notes about recent activities or issues maintained by a
supervisor
These should be moved into HR within a sensible timescale this is normally annually.
Staff records MUST be kept in a safe and secure
Access to these must be restricted
Staff Mangers - ANSWER Tend to progress through an organization from the staff that
they manage/supervise
Specialist knowledge initially
Over time as you progress through an organization, the staff overseen become more
diverse
HR departments tend to be minuscule in comparison and as such easier to
control/supervise
Line managers tend to value - ANSWER Organization objectives and goals
HR managers believe line approach suppresses - ANSWER creativity and inhibits
learning and development
Line Managers in Staff Performance - ANSWER •Line managers are normally
responsible for people with a diverse set of competencies, experience and backgrounds
•Line managers are often expected to guide employees, give criticism and discipline
employees
HR in Staff Performance - ANSWER •HR managers tend to manage other HR specialists
Managers and Award Assumptions - ANSWER •Line managers tend to assume that
money will provide the most motivating potential
Managers and Awards Assumptions - ANSWER •HR managers tend to prefer
opportunities for personal growth
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