Communication Exam tings
Police keep the peace? - ANS Protecting life and property
Providing social services
Upholding & enforcing the law
Maintaining order
Preventing and detecting crime
Code Of Conduct and Ethics (BKCONTRACT) - ANS B- Behave honestly and in a way that
upholds the values and the good reputation of NSWPF whether on or off duty
K- Know and comply with all policies, procedures and guidelines that relate to their duties
C- Comply with the law whether on or off duty
O- only access, use and/or disclose confidential information if required by their duties and
allowed by NSWPF policy
N- Not make improper use of their position or NSWPF information or resources
T- Treat everyone with respect, courtesy and fairness
R- Report the misconduct of other NSWPF employees
A- Act with care and diligence when on duty
C- Comply with any lawful and reasonable direction given by someone in NSWPF who has
authority to give the direction
T- Take reasonable steps to avoid conflicts of interest, report those that can not be avoided and
co-operate in their management
Common law rights and how they underpin actions and decisions of police - ANS - Common
Law is judge made law, like cases have like punishments.
- Common law rights treat everyone fairly without bias
- Guides all our policies and procedures
Definition of culture - ANS Shared beliefs, values and behaviour. As a result of their race,
religion or even something as simple as their job type.
Social Inequality - ANS Social status. Astructure divided by social standards e.g. age, gender,
ethnicity, level of education occupation and where we live.
Someone having less opportunities than another.
What processes are in place to ensure police keep the peace without bias - ANS Policies
procedures
legislation
training in regards to critical thinking encourages police to become aware of their own culture
and their own biases.
, Appropriate discretion (HABIT) - ANS Have consistency
Act in good faith
Base your decision on rationality not emotion.
Ignore irrelevant facts
Take into account only relevant factors.
Sources of police discretion - ANS LEPRA 99 (1)(a) and (b)
Common law.
Reasons for discretion (CULL) - ANS Community as a whole does not always want the law
enforced
Uphold the spirit rather than the letter of the law
Law breakers intent is not always deliberate, malicious or evil
Laws cannot conceive of every situation and still remain workable
What is The Rule of Law? - ANS A system of authority where all laws are publicly agreed upon,
publicly available and apply to all, especially the law makers and enforces.
What is the link between discretion and the rule of law - ANS Remains consistent no matter
who has committed the offence because no one is above the law
Communication model - ANS - Sender encodes
- Barriers
- Receiver decodes
- feedback
Communication barriers (PEB) - ANS Physical - such as noise or police uniform
Emotional - personal feelings
Behavioural - intoxication impairs communication
Strategies to overcome communication barriers - ANS - speak clearly
- to the point
- use diagrams, hand gestures
- translators
Why do police need to be effective communicators? - ANS - To get their point across
- So people listen and obey directions
What does it mean to communicate? - ANS to send or receive information
How do we communicate? - ANS Verbally- face to face, telephone
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