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University of Houston MANA 3335 Exam 1 Study Guide with Complete Solutions

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University of Houston MANA 3335 Exam 1 Study Guide with Complete Solutions Management - Answer-Getting work done through others. Efficiency - Answer-Getting work done with a minimum of effort, expense, or waste. Effectiveness - Answer-Accomplishing tasks that help fulfill organizational objec...

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  • October 6, 2024
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EmillyCharlotte
EMILLYCHARLOTTE 2024/2025 ACADEMIC YAER
©2024 EMILLYCHARLOTTE. ALL RIGHTS RESERVED
FIRST PUBLISH SEPTEMBER 2024

University of Houston MANA 3335 Exam
1 Study Guide with Complete Solutions

Management - Answer✔✔-Getting work done through others.


Efficiency - Answer✔✔-Getting work done with a minimum of effort, expense, or

waste.

Effectiveness - Answer✔✔-Accomplishing tasks that help fulfill organizational

objectives such as customer service and satisfaction.

Management Function: Planning - Answer✔✔-Involves determining organizational

goals and a means of achieving them.

Management Function: Organizing - Answer✔✔-Deciding where decisions will be

made, who will do what job and tasks, and who will work for whom in the company.

Management Function: Leading - Answer✔✔-Involves inspiring and motivating

workers to work hard to achieve organizational goals.

Management Function: Controlling - Answer✔✔-Monitoring progress towards goal

achievement and taking corrective action when progress isn't being made.

Top Managers - Answer✔✔-Executives responsible for the overall direction of the

organization. Hold positions like Chief Executive Officer (CEO), Chief Operating Officer

(COO), Chief Financial Officer (CFO), and Chief Information Officer (CIO)




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, EMILLYCHARLOTTE 2024/2025 ACADEMIC YAER
©2024 EMILLYCHARLOTTE. ALL RIGHTS RESERVED
FIRST PUBLISH SEPTEMBER 2024
Middle Managers - Answer✔✔-Responsible for, setting objectives consistent with top

management's goals & planning and implementing subunit strategies for achieving the

objectives.

Examples of Middle Managers - Answer✔✔-Plant Manager, Regional Manager, or

Divisional Manager.

First-Line Managers - Answer✔✔-Responsible for, monitoring, teaching, and short-

term planning. Train and supervise the performance of non-managerial employees who

are responsible for producing a companies goods and services

Examples of First-Line Managers - Answer✔✔-Office Manager, Shift Supervisor, or

Department Manager.

Team Leaders - Answer✔✔-Responsible for facilitating team activities towards

accomplishing a goal. Help team members - plan and schedule work, learn to solve

problems and work effectively with each other.

Interpersonal Roles: Figurehead - Answer✔✔-Managers perform ceremonial duties.

Interpersonal Roles: Leader - Answer✔✔-Managers motivate and encourage workers

to accomplish organizational objectives.

Interpersonal Roles: Liaison - Answer✔✔-Managers deal with people outside their

units

Informational Roles: Monitor - Answer✔✔-Managers scan their environment for

information




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