IPMA-SCP Study Guide with Complete Solutions
Broadbanding - Answer-The practice of using fewer pay grades with much broader ranges than in
traditional compensation systems. Main advantage is more consistent with flattening of organizational
levels and growing jobs that are multidimensional. Prob...
Bargaining Unit - Answer✔✔-Employees eligible to select a single union to represent and bargain
collectively for them. NLRA excludes supervisors from voting or joining. Cannot be be included, however
who qualifies as a supervisor is not always clear.
Collective Bargaining - Answer✔✔-Process where representatives of management and workers negotiate
over wages, hours and other terms and conditions of employment.
Management Rights - Answer✔✔-Rights reserved so that the employer can manage, direct and control
it's business, even with a labor contract.
Behavioral Interview - Answer✔✔-Applicants give specific examples of how they have performed a
certain task or handled a problem in the past.
Situational Interview - Answer✔✔-Structured interview that contains questions about how applicants
might handle specific job situations.
Stress Interview - Answer✔✔-Designed to create anxiety and put pressure on applicants to see how they
respond.
Benchmarking - Answer✔✔-Comparing the business results to the industry. Comparing business metrics
to an industry standard or best practice. Best determined by measures on a year to year basis.
Performance Standards - Answer✔✔-Can be viewed as objective or subjective. Objective example:
number of items sold. Subjective example: requires judgement on the part of the evaluator and is more
difficult to determine. I.E. Employees attitude. Indicators of what the job accomplishes and how
performance is measured in key areas of the job.
Disparate Treatment - Answer✔✔-Occurs when members of a group are treated differently than others.
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