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NSC 242 Exam 1 Questions And Verified Detailed Answers
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NSC 242 Exam 1 Questions And VerifiedDetailed Answers
What four roles do nurses have - ANSWER Teacher, advicate, counselor, change ahent
Values - ANSWER Shared beliefs about the value of a person, object, idea, or action
Personal values - ANSWER Give a sense of individuality
Professional values - ANSWER Values are acquired
Beneficence - ANSWER doing good
Non-maleficence - ANSWER not doing harm
Medical Paternalism - ANSWER involves making decisions for patients who are capable
of making their own choices (no longer used)
Autonomy - ANSWER The patient's right to decide and is worthy of care
Fidelity - ANSWER Keeping promises, faithfulness, give your 100%
Veracity - ANSWER Truth-telling, let the patient know what's happening
What two competencies does Interpersonal competence require - ANSWER Social
cognitive competency and message competency
, Social cognitive competency - ANSWER Interpret message content from the point of
view of each of the participants
Message competence-the ability to use language and non-verbal behaviors judiciously
during the implementation phase of the nursing process in order to convey a clear,
succinct and respectful message of the idea Interpersonal communication- ANSWER
The transfer of information; the way people make meaning; language body movements
eye contact background gesture Intrapersonal- ANSWER Thoughts and feelings, inner
speech, requires self reflection and awareness
Which kind of communication process is good in urgent times because of its
straightforwardness - ANSWER Linear
Which kind of communication process is best to build therapeutic relationships -
ANSWER Transactional
Open ended question - ANSWER Can't be answered with yes or no, encourages patient
to talk
Focused question - ANSWER Asks about one specific thing
Closed-ended questions - ANSWER Yes or no questions, good in urgent times
Does asking the patient why build therapeutic relationships? - ANSWER No, makes them
feel attacied
What is the role of the Institutes of Medicine (IOM)? - ANSWER Make sure
communication is accurate and complete, provides standardized tools
What are the five C's of communication from the Joint commission (TJC) - ANSWER
Clear, concise, concrete, complete, courteous
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