GMS 200 – MIDTERM EXAM
QUESTIONS AND ANSWERS
Intellectual capital - Answer-Collective brainpower of a workforce that can be
used to create value
Resource inputs - Answer-People, money, materials, technology, information
Transformation process - Answer-Work activities turn resources into outp...
Staff managers - Answer✔✔-Use technical expertise to advise and support the efforts
of line workers
Functional managers - Answer✔✔-Responsible for a single area of activity
General managers - Answer✔✔-Responsible for more complex units that include
many functional areas
Administators - Answer✔✔-Work in public and non profit organizations
Accountibility - Answer✔✔-Requirement of one person to answer to a higher authority
for relevant performance results
Quality of work life (QWL) - Answer✔✔-An indicator of overall quality of human
experiences in the workplace
Quality of work life examples - Answer✔✔-Fair pay, safe working conditions,
opportunities to learn and use new skills, room to grow and progress in a career,
protection of individual rights, pride in work and the organization
Four functions of management - Answer✔✔-Planning, organizing, leading, controlling
Planning - Answer✔✔-Setting performance objectives and deciding how to achieve
them
Organizing - Answer✔✔-Arranging tasks, people, and other resources to accomplish
the work
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