the relational process of creating and interpreting messages that elicit a response
purposes of communication
1. expression of needs and wants-to regulate the behaviour of another person to get
something
2. Information transfer-to convey information from person A to person B
3. Social Closeness-establish and maintain relationships with others
4. Social etiquette-to conform to the social conventions of politeness Teh concepts
applicable to all relashionships MIA
Full screen
Brainpower
Read More
intrapersonal communication
with self; takes the form of inner thoughts and beliefs coloured by feelings and influence
behaviour
interpersonal communication
a cyclic, reciprocal, interactive and dynamic process with value, cultural and cognitive
variables that influence its transmission and reception
Content (verbal) dimension
the data
Relationship (nonverbal) dimension
, helps the receiver interpret the message
Linear
three parts: sender, message, receiver
Circular
- expanded linear model (includes: feedback and context)
- interactive, continuous process
takes into consideration that role relationships between communicators
Communication Process
a source attempting to reach a receiver w. a msg.
Basic Assumptions
- one cannot not communicate
- communication is intentional & unintentional
- communication is irreversible
- communication is not repeatable
- the words & nonverbal behaviours are of equal importance
How to improve
- adapt your approach to the cultural values
- eye contact
- facial expression
- keep attentive, upright posture
- attend to tone and pitch
- attend to proximity
- use of touch, as appropriate
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Easton. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.99. You're not tied to anything after your purchase.