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Test Bank For Operations and Supply Chain Management, 17th Edition by (F. Robert Jacobs, 2024), Chapters 1 - 22, Complete Verified Newest Version |ultimate guide A+ $17.99   Add to cart
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Test Bank For Operations and Supply Chain Management, 17th Edition by (F. Robert Jacobs, 2024), Chapters 1 - 22, Complete Verified Newest Version |ultimate guide A+
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Test Bank For Operations and Supply Chain Management, 17th Edition by (F. Robert Jacobs, 2024), Chapters 1 - 22, Complete Verified Newest Version |ultimate guide A+Test Bank For Operations and Supply Chain Management, 17th Edition by (F. Robert Jacobs, 2024), Chapters 1 - 22, Complete Verified Newe...

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  • October 4, 2024
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  • test bank for operations and supply chain manageme
  • operations and supply chain management 17th editi

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TEST BANK FOR ik. ik.




Operations and Supply Chain Management 16th Edition By F. Robert Jacobs
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Chapter 1-22 ik.




Chapter 01 Test Bank Static ik. ik. ik. ik.




1. Efficiency means doing the right things to create the most value for the company.
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FALSE

Efficiency means doing something at the lowest possible cost.
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2. Effectiveness means doing the right things to create the most value for the company.
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TRUE

Effectiveness means doing the right things to create the most value for the company.
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AACSB: Analytical Thinking ik. ik.


Blooms: Remember ik.


Difficulty: 1 i k . ik.


Easy ik.


Learning Objective: 01-04 Evaluate the efficiency of a
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firm. Topic: Efficiency, Effectiveness,
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and Value ik. ik.




3. A doctor completes a surgical procedure on a patient without error. The patient dies anyway. In operations management
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terms, we could refer to this doctor as being efficient but not effective.
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TRUE

Efficiency means doing something at the lowest possible cost. Effectiveness means doing the right things to create the most value.
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The doctor performed the surgery without error. Because the patient died, no value was created.
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AACSB: Analytical Thinking ik. ik.


Blooms: Analyze ik.


Difficulty: 2 i k . ik.


Medium ik.


Learning Objective: 01-04 Evaluate the efficiency of a
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firm. Topic: Efficiency, Effectiveness,
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and Value ik. ik.




4. A worker can be efficient without being effective.
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TRUE

Efficiency means doing something at the lowest possible cost. Effectiveness means doing the right things to create the most
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value. These are different things.
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AACSB: Analytical Thinking ik. ik.


Blooms: i k .


Understand ik.


Difficulty: 2 i k . ik.


Medium ik.


Learning Objective: 01-04 Evaluate the efficiency of a
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1-1

, firm.
ik. Topic: Efficiency, Effectiveness,
i k . ik. ik.


and Value
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1-2

,5. A process can be effective without being
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efficient.
TRUE

Often, maximizing effectiveness and efficiency at the same time creates conflict between the two goals. "Being efficient" at the
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customer service counter at a local store or bank means using the fewest number of clerks possible at the counter. Being
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effective, though, means minimizing the amount of time customers need to wait in line.
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AACSB: Analytical Thinking ik. ik.


Blooms: i k .


Understand ik.


Difficulty: 2 i k . ik.


Medium ik.


Learning Objective: 01-04 Evaluate the efficiency of a
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firm. Topic: Efficiency, Effectiveness, ik. i k . ik. ik.


and Value ik. ik.




6. Operations and supply chain management is defined as the design, operation, and improvement of the systems that create
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and deliver the firm's primary products and services.
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TRUE

Operations and supply chain management is defined as the design, operation, and improvement of the systems that create and
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deliver the firm's primary products and services.
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AACSB: Analytical Thinking ik. ik.


Blooms: Remember ik.


Difficulty: 1 i k . ik.


Easy ik.


Learning Objective: 01-01 Identify the elements of operations and supply chain management. (OSCM)
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Topic: What Is Operations and Supply Chain Management? ik. ik. ik. ik. ik. ik. ik.




7. The term "value" refers to the relationship between quality and the price paid by the consumer.
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TRUE

Related to efficiency and effectiveness is the concept of value, which can be metaphorically defined as quality divided by price.
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AACSB: Analytical Thinking ik. ik.


Blooms: Remember ik.


Difficulty: 1 i k . ik.


Easy ik.


Learning Objective: 01-04 Evaluate the efficiency of a
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firm. Topic: Efficiency, Effectiveness, ik. i k . ik. ik.


and Value ik. ik.




8. Attempting to balance the desire to efficiently use resources while providing a highly effective service may create conflict
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between the two goals.
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TRUE

Often maximizing effectiveness and efficiency at the same time creates conflict between the two goals.
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AACSB: Analytical Thinking ik. ik.


Blooms: Analyze ik.


Difficulty: 1 i k . ik.


Easy ik.


Learning Objective: 01-04 Evaluate the efficiency of a
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firm. Topic: Efficiency, Effectiveness, ik. i k . ik. ik.


and Value ik. ik.




1-3

, 9. Central to the concept of operations strategy are the notions of operations focus and trade-
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offs.
TRUE

Central to this thinking was the notion of factory focus and manufacturing trade-offs. Because a factory cannot excel on all
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performance measures, its management must devise a focused strategy, to perform a limited set of tasks extremely well. This
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requires trade-offs.
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AACSB: Analytical Thinking ik. ik.


Blooms: Remember ik.


Difficulty: 1 i k . ik.


Easy ik.


Learning Objective: 01-03 Recognize the major concepts that define the operations and supply chain management field.
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Topic: Historical Development of Operations and Supply Chain Management ik. ik. ik. ik. ik. ik. ik. ik.




10. OSCM is concerned with management of the trickiest parts of the system that produces a good or delivers a service.
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FALSE

OSCM is concerned with the management of the entire system that produces a good or delivers a service.
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AACSB: Analytical Thinking ik. ik.


Blooms: Remember ik.


Difficulty: 1 i k . ik.


Easy ik.


Learning Objective: 01-01 Identify the elements of operations and supply chain management (OSCM).
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Topic: What Is Operations and Supply Chain Management? ik. ik. ik. ik. ik. ik. ik.




11. OSCM is a functional field of business with clear line management responsibilities.
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TRUE

OSCM is a functional field of business with clear line management responsibilities.
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AACSB: Analytical Thinking ik. ik.


Blooms: Remember ik.


Difficulty: 1 i k . ik.


Easy ik.


Learning Objective: 01-02 Know the potential career opportunities in operations and supply chain management.
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Topic: What Is Operations and Supply Chain Management? ik. ik. ik. ik. ik. ik. ik.




12. The supply network can be thought of as a pipeline through which cash, material, and information flow.
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FALSE

Think of the supply network as a pipeline through which material and information flow.
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AACSB: Analytical Thinking ik. ik.


Blooms: i k .


Understand ik.


Difficulty: 1 i k . ik.


Easy ik.


Learning Objective: 01-01 Identify the elements of operations and supply chain management (OSCM).
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Topic: What Is Operations and Supply Chain Management? ik. ik. ik. ik. ik. ik. ik.




13. Supply networks cannot be constructed for every product or service.
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FALSE

Networks such as this can be constructed for any product or service.
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AACSB: Analytical Thinking ik. ik.




1-3
Copyright ©2021 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
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McGraw-Hill Education. ik. ik.

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