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APM Questions with complete solution 2024/2025
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APM Questions with complete solution 2024/2025 APM differentiate between types of permanent and temporary organisation structures (including functional, matrix, and project) - correct answer explain the way in which an organisational breakdown structure is used to create a responsibili...

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  • October 3, 2024
  • 10
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • apm
  • apm questions with complete solution

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  • APM

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APM
WM's Four Pillars - correct answer ✔People, Technology, Growth Engine,
Disposal Network


Talent Management 3-step Cycle - correct answer ✔(1) Goal Setting --> (2)
Check ins--> (3) Final Evaluation


Goal Setting (SMART) - correct answer ✔Specific
Measurable
Actionable
Relevant
Time-bound


Purpose of Talent Management - correct answer ✔Driving job satisfaction
and retaining and developing highly skilled superior workforce


Average number of goals employees create - correct answer ✔3-5
performance and development goals


Kronos - correct answer ✔Hourly employees time off & time worked tracker.
Managers must approve weekly time card in order for hourly employees to be
paid.


Deadline for approving/entering employee time cards - correct answer ✔4pm
central time

, GHS - correct answer ✔Global harmonized system of classification and
labeling of chemicals


OSHA - correct answer ✔Occupational Safety and Health Administration


ISO 9001 - correct answer ✔Defines goals, standard practices, delivery of
high quality services to customers (QMS: Quality Management System)


ISO 14001 - correct answer ✔Improve operations and minimize
environmental impacts (EMS: Environmental Management System)


ISO - correct answer ✔Gives state of the art specifications for products,
services, and good practices.
Management system:
- EMS/QMS
- developing & documenting procedures
- training
- auditing
- record keeping
-corrective action
- continual improvement


Goals: Customer satisfaction- Maintain Customer Engagement score at
______ and maintain Customer participation goal at ________. - correct
answer ✔60%, 50%


Audit - correct answer ✔Independent examination of records data,
statements, records, operations, and performance

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