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Workplace Violence Awareness Course Assessment Exam Questions And Correct Answers.
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What factors prompt individuals to become violent? Select all that apply. - Answer stress, frustration, intoxication, certain medical conditions Workplace violence is a real threat. - Answer True Violence is most frequent in certain areas and situations. Which of the following is NOT on...

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  • October 3, 2024
  • 2
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • Healthstream Workplace
  • Healthstream Workplace

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Workplace Violence Awareness Course
Assessment Exam Questions And
Correct Answers.
What factors prompt individuals to become violent? Select all that apply. - Answer stress, frustration,
intoxication, certain medical conditions



Workplace violence is a real threat. - Answer True



Violence is most frequent in certain areas and situations. Which of the following is NOT one of these
areas or situations? - Answer Situations where colleagues provide assistance



What are the three levels of hostile behavior? - Answer Tension, Disruption, and Violence



What should you do when responding to a person who appears tense or agitated? - Answer Listen and
ask questions



When responding to a person whose behavior is disruption, which action should NOT be done? - Answer
Touch the person



If you do not feel you can address someone's behavior or the situation: - Answer Find someone who
can better address the need or situation



All of the following are safety tips for dealing with people except - Answer Isolate yourself with
potentially violent persons to avoid interruption



During crisis situations, assess the threats for yourself and others using what four components? - Answer
Speed, Distance, Voice, and Touch

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