HUC CERTIFICATION EXAM ACTUAL EXAM
COMPLETE ACCURATE EXAM QUESTIONS WITH
DETAILED VERIFIED ANSWERS (100% CORRECT
ANSWERS) /ALREADY GRADED A+
A discrepancy report sent by the central services department (CSD) is a list of items
that were: - ANSWERused from a nursing unit supply closet but were not charged to
any patient.
A discrepancy report is a list of items used from a nursing unit supply closet but not
charged to any patient.
Which of the following items cannot be sent in the pneumatic tube system? -
ANSWERCerebrospinal fluid (CSF) specimens
CSF specimens are obtained by a painful procedure and cannot be sent through the
pneumatic tube system. The system may break down, the specimen may be
misdirected, or the tubes may leak or break.
The printer in the nursing station is not functioning properly. The health unit coordinator
(HUC) would notify the: - ANSWERInformation Technology (IT) Department.
IT would be responsible for repairing electronic equipment.
The HUC has been informed that a patient s telephone is not functioning properly. The
department that the HUC would notify of the problem would be the: -
ANSWERInformation Technology (IT) Department.
The HUC would notify IT of the need to repair or replace the patient s telephone.
When the electronic medical record (EMR) is implemented and a nurse requests that a
telemetry strip be saved for a patient, the HUC would: - ANSWERscan the strip into the
patient s EMR.
When the EMR is implemented and a telemetry strip is to be saved, the HUC would
scan the strip into the patient s EMR.
When the EMR is implemented, documents faxed from an outside facility would be: -
ANSWERscanned into the patient s EMR.
Faxed documents would be scanned into the patient s EMR
,The HUC notes that there are four labeled chart forms in a discharged patient s chart
that have no documentation on them. The correct action for the HUC to take would be
to: - ANSWERshred the forms.
Forms that do not have documentation on them and that contain patient ID labels are
shredded to ensure patient confidentiality.
The HUC has been asked to thin a patient s chart. The thinned-out records would be: -
ANSWERplaced in an envelope, labeled with the patient s ID label, and kept on the
nursing unit until the patient is discharged or moved.
Thinned-out records would be placed in an envelope, labeled with the patient s ID label,
and kept on the nursing unit until the patient is transferred or discharged. The HUC
would also write the date that the chart was thinned and write their initials on the
envelope.
The abbreviation CPOE stands for: - ANSWERcomputer physician order entry.
CPOE stands for computerized physician order entry. Through a computerized
program, physicians enter patient orders directly into the patient s EMR, replacing
handwritten orders.
Patient confidentiality laws, including a patient s right to not have his or her name listed
in the hospital directory, are specified in the: - ANSWERHealth Insurance Portability and
Accountability Act (HIPAA).
The purpose of HIPAA is to protect private individual health information from being
disclosed to anyone without the consent of the individual.
Joan, an HUC with more than 20 years of experience, is hired for day shift at a busy
orthopedic unit. Joan has good organizational skills and immediately notices that the
nurses station is set up in a way that makes the HUC s job difficult. Joan should: -
ANSWERdiscuss the changes with the nurse manager.
Any changes to the organization of the nursing unit should be discussed with the nurse
manager. The nurse manager may consult the nursing unit staff regarding the changes
before making a decision.
Which of the following would be important for the HUC to note on the patient census
worksheet kept near the telephone? - ANSWERA patient is on a temporary pass.
A patient out on a temporary pass would be important information for the HUC to note
on the patient census worksheet.
, A nurse on another unit has called three times regarding the transfer of a patient from
the intensive care unit (ICU) to a floor nursing unit. The nurse who will be caring for the
patient to be transferred states that he is too busy to receive another patient now. The
nurse from ICU becomes abusive to the HUC, stating that she is just as busy and needs
to bring the patient now. The best option for the HUC would be to: - ANSWERask the
nurse to hold while a definite time is requested as to when the patient can be sent.
Ask the nurse to hold while a definite time is obtained as to when the nurse in ICU will
be able to send the patient. (Chapter 4 addresses telephone etiquette, and Chapter 5
addresses assertiveness.)
Dave, the HUC, observes a co-worker who is copying the medical record of a patient
whom the co-worker knows personally, without a doctors order to do so. The
appropriate action for Dave to take would be to: - ANSWERnotify the nurse manager.
The co-worker is committing an unlawful act, and the nurse manager should be notified.
Which of the following departments would intervene if a patient had concerns regarding
whether his insurance would pay for his hospital stay? - ANSWERCase management
A case manager acts as a liaison among the patient, doctor, and insurance company.
The go-to person when the unit elevators, pneumatic tube system, patient call lights, or
televisions are not functioning or there is a problem with plumbing or temperature is the:
- ANSWERHUC.
The HUC is the go-to person when the unit elevators, pneumatic tube system, patient
call lights, or televisions are not functioning or there is a problem with plumbing or
temperature.
Which of the following actions could cause a serious error when the fax machine is
used? - ANSWERUsing the redial button to fax pharmacy copies
Using the redial button without checking the number to which the document is being
sent could result in the document being sent to the wrong location. This could cause a
breach in confidentiality.
One of the benefits of the EMR with CPOE is that: - ANSWERthe doctors orders are
automatically sent to the appropriate departments.
The doctors orders are sent automatically to the appropriate departments when the
EMR with CPOE is implemented.
An employee s computer activity on the Internet: - ANSWERmay be tracked.
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