BUSMHR 4020 Exam 2 Study Guide with Complete Solutions
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Course
BUSMHR
Institution
BUSMHR
BUSMHR 4020 Exam 2 Study Guide with
Complete Solutions
Language - Answer-symbolic code of communication w/sets of sounds
Communication Styles - Answer-behaviors that are extensions of values, norms,
cognitive structures
Direct (US) vs Indirect (China)
Silence vs verbal overkill
use of praise...
social context in which the negotiation takes place
Work Goals - Answer✔✔-Individual work motivation is influenced by why people
engage in work and what they value in their work.
The interest that people show in different work goals in different societies is important
for fine tuning organization reward practices, so that they will fit the priorities of
employees in different societies.
Work Centrality and Organization Commitment - Answer✔✔-- Another aspect of work
motivation is the generalized degree to which work is central to one's life.
- Originally discussed as being about whether a country had a strong work ethic
- Book Example: 93% in Japan to 69% in the United Kingdom would continue working
after after winning a lottery
Designing Motivating Jobs - Answer✔✔-the job's meaningful, workers feel
responsible for outcomes, and workers know the actual results of work activities.
think of Job characteristics Model (PPT Ch7)
- Skill variety: different activities requiring different abilities.
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