, CASE STUDY: Read the following case study carefully and answer the
questions that follow. BlueSkies Airlines made a breakthrough in the airline
industry, known for poor customer service and disgruntled employees. The
low-cost airline entered the market in 2012 and has managed to survive
competition from major airlines. As BlueSkies grew and changed, a culture
shift occurred. Some processes became outdated, prompting a critical need to
proactively investigate the airline’s strengths, weaknesses, and areas needing
transformation to prepare for the future. This led to a partnership between
BlueSkies Airlines and OD Consulting Ltd. The CEO of BlueSkies sought an
outside perspective from the OD team to help identify what was working well
and what could be changed. The organisational culture at BlueSkies
embraces change; thus, all employees within the company supported the
decision to improve continuously. Once the project sponsor was approved, the
OD team met with key stakeholders to develop a comprehensive contract
outlining the scope of work and to establish clear roles and expectations. After
the sponsor and the OD team agreed, the planning of this COMPULSORY
ESSAY ASSESSMENT 4 Semester 2: 2024 BASED ON LESSONS 5 TO 8
Assessment 04: Instructions The following are specific requirements relating
to the layout and technical presentation of assignments: • Cover page: The
first page of your document should display information such as the module
code, assignment number, and your name and student number. • Table of
contents: Always include a table of contents on the second page, listing the
headings and subheadings of your assignment. The titles and subheadings
should describe the content of the sections, should be numbered, and provide
the page numbers. • Introduction: There should be only one introduction to the
assignment, not one per question. • Discussion: This is also called the body of
the assignment. Use the decimal classification system up to four decimals,
alphabetical classification for the fifth level and small Roman numerals for the
sixth level, for example, 1, 1.2, 1.2.1, 1.2.1.2 and (a)(iii). • Conclusion: There
should be a conclusion at the end of your assignment. This section
summarises the most important aspects addressed in the assignment. There
should be only one conclusion and not one per question. • Reference List:
Provide full details in a list of references at the end of your assignment. Use
the APA referencing method. 2 large-scale intervention began. One decision
in the project's planning phase was to utilise a familiar tool to gain feedback
from BlueSkies crew members. The Organizational Culture Assessment
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