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UTA NURS 4223 - Leadership & Management Exam Questions And Accurate Answers
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UTA NURS 4223 - Leadership & Management ExamQuestions And Accurate Answers
Leadership - Answer A process of influencing people to accomplish goals
What influences people - Answer character and integrity
Framework for most leadership research prior to mid-1940s - Answer Great Man &
Trait Theories: "Some people are born to lead" and a certain set of personality traits of
great leaders could be described
Great Man & Trait Theories - Answer "Some people are born to lead" and a certain set
of personality traits of great leaders could be described
Behavioral Theories - Answer Autocratic or Authoritarian; Democratic, Participative or
Shared; Laissez-Faire, Permissive or Free Rein
Autocratic or Authoritarian Leader - Answer Task-oriented, control over group,
downward communication, decisions made by leader, emphasis on status, punitive
Democratic Leader - Answer less emphasis on control, motivate by ego and economic
rewards, direction by suggestions, foster 2-way communication, group
decision-making, emphasis on "we"
Laissez-Faire Leader - Answer permissive, little control, little or no direction, emphasis
on people, free communication, dispersed decision-making, no criticism
Transformational Leadership - Answer ability to look at what the group has in common;
identifies common values, is committed, has long-term vision, inspires others with
,vision, and empowers others
Law of situation - Answer developed by Mary Follet; Leadership style should vary
based on situation/individuals involved. Situation should determine directives given
after problem known by everyone.
The leadership process is defined by Hersey as a function of the leader, the followers,
and situational variables.
Management, according to Marquis-Huston, is the process of leading and directing all or
part of an organization through the deployment and manipulation of resources in order
to achieve a product or service.
Scientific Management theory - Answers developed by Taylor; incorporates scientific
method to organize work--one best way to complete tasks; emphasis on productivity;
workers were viewed as "economic animals" and did not take into consideration
"human element"
Classical management theory - Bureaucracy - Answers developed by Weber; formal
authority, chain of command, consistent rules and regulations, "structure"; presumed
>efficiency achieved through rules/regs
Hawthorn Effect - Answer found by Mayo in research on workplace physical and
environmental factors affecting workers' efficiency and motivation; showed that
workers perform better when they are aware of being observed
The Management Process - Answer pioneered by Fayol; Planning > Organizing >
Staffing > Directing > Controlling
Planning phase of the management process - Response: a determination of the
philosophy, aims, purposes, policies, procedures, and rules; long- and short-range
projections; establishment of fiscal course of action, and the control of change planned
by the managers
, Organizing phase of the management process - Response: the establishment of
structure to accomplish plans; identification of the most functional type of patient care
delivery for the unit; organizing activities to fulfill the unit goals.
Staffing stage of the management process-Answer recruiting, interviewing, hiring,
orienting staff, scheduling, staff development, employee socialization, and team
building.
Directing stage of the management process-Answer human resource management
responsibilities such as motivating, managing conflict, delegating, communicating, and
facilitating collaboration
Controlling stage of management process -Answer performance appraisals, fiscal
accountability, quality control, legal and ethical control, and professional and collegial
control
Human Relations Management - Answer developed the concepts of participatory and
humanistic management, emphasizing people rather than machines
Theory X and Theory Y - Answer developed by McGregor; assume that managers role
is to gather the necessary resources (including people) to meet organization goals
Theory X managers - Answer believe that their employees are basically lazy, need
constant supervision and direction and are indifferent to organizational needs
Theory Y managers - Answer believe that their workers enjoy their work, are
self-motivated, and are willing to work hard to meet personal and organizational goals
Contingency approach - Answer developed by Fred Fieldler; relationship between
followers and leaders influenced by manager's ability to lead well
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