Theory X assumptions about workers - correct answer ✔✔-Workers dislike and will do everything they
can to avoid it
-Fear is motivating-coercion and threats are vital to get people to work toward company goals
-People prefer to be directed, avoiding responsibility and seeking security
Theory Y assumptions about workers - correct answer ✔✔-Work is as natural as play or rest; workers do
not inherently dislike it
-Different rewards can be motivating; people can exercise self-direction and self-control to meet
company goals
-People can accept and even seek responsibility
-The capacity for imagination, creativity, and ingenuity is widely distributed in the population
-The intellectual capacity of the average worker is underutilized in the workplace
Maslow's hierarchy of needs - Physiological - correct answer ✔✔Need for basic survival; food, water,
clothing, and shelter
Maslow's hierarchy of needs - Safety - correct answer ✔✔Need to feel secure; free of harm and free of
fear
Maslow's hierarchy of needs and the workplace - Social (belonging) - correct answer ✔✔Need to feel
connected to others; accepted by family and friends
Maslow's hierarchy of needs and the workplace - Esteem - correct answer ✔✔Need for self-respect and
respect from others; recognition and status
Maslow's hierarchy of needs and the workplace - Self-actualization - correct answer ✔✔Need for
fulfillment; the need to realize one's fullest potential
, Motivation: How does it work? - Expectancy Theory - correct answer ✔✔-Relationship among individual
effort, individual performance, and individual reward
-Effort -> Performance -> Rewards
Motivation: How does it work? - Equity Theory - correct answer ✔✔Perceptions of fairness directly affect
worker motivation
Managerial planning - strategic planning - correct answer ✔✔Establishes a vision for the company; Long
term objectives
Managerial planning - Tactical Planning - correct answer ✔✔Applies strategic plans to specific functional
areas
Managerial planning - Operational planning - correct answer ✔✔Applies tactical plans to daily, weekly,
and monthly operations
S.W.O.T. - correct answer ✔✔INTERNAL:
-S trengths
-W eaknesses
EXTERNAL
-O pportunities
-T hreats
Human resources planning and responsibilities - Job Analysis - correct answer ✔✔Examination of
specific tasks that are assigned to each position, independent of who might be holding the job at any
specific time
Human resources planning and responsibilities - Job Description - correct answer ✔✔Explanation of the
responsibilities for a specific position
Human resources planning and responsibilities - Job Specification - correct answer ✔✔Specific
qualification necessary to hold a particular
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller BravelRadon. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.99. You're not tied to anything after your purchase.