©BRAINBARTER 2024/2025
NBHWC Exam Questions With 100%
Verified Answers
What is the most important moment in preparing for a session? - answer✔Practicing
mindfulness, before the session begins.
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What are 3 core coaching skills? - answer✔1. Mindful listening - cognitive and affective
listening, being present, pausing before speaking, listening for emotion.
2. Open-ended Inquiry - open ended questions to provoke storytelling.
3. Perceptive reflections - another form of listening, paraphrasing, summarizing, can activate an
emotional response.
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What is the coaching session structure? - answer✔- Session opening (7%, 2-3 min)
- Weekly goal review (20%, 5-7 min)
- 3-month goal review (7%, 2-3 min/monthly)
- Generative moment (40%, 10-12 min)
- Goal setting (20%, 5-7 min)
- Session close (6%, 2-3 min)
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Which part of a coaching session is the longest? - answer✔Generative moment, 40%, 10-12
minutes
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In which part of the session does goal setting occur? - answer✔After generative moment
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What is the coach approach for this client situation? Client tends toward overzealous and
unrealistic goals - answer✔Coach Approach: Carefully monitor goals to help client keep them
realistic
What is the coach approach for this client situation? Client is slow to become motivated and does
not make progress - answer✔Coach Approach: Address readiness to change through appreciative
inquiry and motivational interviewing.
- Discover strengths
- Weigh pros and cons
- Modify environment
- Try new strategies
- Reconfirm or uncover new motivators
What is the coach approach for this client situation? Client is getting bored - answer✔Coach
Approach: Add variety to generative moment, offer a new assignment, explore other domains for
change and goals
What is the coach approach for this client situation? Client not making the change process a
priority, missing appointments, late - answer✔Coach Approach: Non-violent communication:
Share your observations, express empathy, inquire what could make vision/goals a priority, share
value of small steps
What is the coach approach for this client situation? Client realizes coaches are not magicians,
disillusioned by all the work it takes - answer✔Coach Approach: Normalize their experience,
emphasize small steps, share your confidence in creating action plans and weekly goals
What is the coach approach for this client situation? Client not attempting their SMART goals on
a weekly basis - answer✔Look for what isn't working in client's behaviors to set a new goal for
fresh start, probe for motivators, discuss with mentor coach
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What is the coach approach for this client situation? Client is not at 50% of their 3-month goal at
week 6 - answer✔Coach Approach: Reassess 3-month goals to make sure they are realistic,
revisit vision, talk to mentor coach
What is the coach approach for this client situation? Client discouraged by not seeing results -
answer✔Coach Approach: Focus on what IS working and client's strengths, talk about areas to
develop, create plan for improvement, try new tools/resources, discuss options with mentor
coach
What are red flags for referral? - answer✔1. Decrease in ability to experience pleasure, sadness,
hopelessness, helplessness
2. Intrusive thoughts, can't focus
3. Unable to sleep, get back to sleep
4. Changes in appetite (increase or decrease)
5. Feeling guilty because others have suffered or died
6. Feelings of hopelessness, despair
7. Hyper alert or over tired
8. Irritability/Outburst of anger
9. Impulsive/Risk taking behavior
10. Thoughts of death/suicide
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What is the coaching agreement? - answer✔Coaching agreement is an opportunity to build trust,
rapport, boundaries and expectations. Describes the ROLE of the coach, AUTONOMY,
CONFIDENTIALITY, HIPAA, and allows all parties to AGREE ON COACHING PRICIPALS.
WRITTEN AND REVISITED
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What does HIPAA stand for? - answer✔Health Insurance Portability and Accountability Act
What is a vision statement? - answer✔Description of what a person would like to achieve in
positive language and present tense, "I am"
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What is a STRONG vision statement? - answer✔Stable
True to self
Resilient
Optimistic
Nurtured by nature
Grateful
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What is a SMART Goal? - answer✔Specific
Measurable
Action-based
Realistic
Time-bound
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What are the benefits of assessments and HRAs (Health Risk Assessments)? - answer✔- Build
trust and rapport
- Honors personality preferences
- Power of written word
- Develops discrepancy
- Self-discovery/Awareness
- Red flags
- Present state picture
- Life context
- Shows strengths/challenges