SAFE CRISIS MANAGEMENT TEST QUESTIONS
3 Components of Self-Talk (pg 79) - Answers-1. Perception
2. Interpretation
3. Behavior
3 Phases of Behavior Curve (pg 63) - Answers-1. Period of Escalation
2. Out-of-Control Period
3. Period of De-escalation
3 Common Sources of Behavior (pg 58) - Answers-1. Carry In Behavior
2. Carry Over Behavior
3. Tune In Behavior
T/F: Staff can be held liable for what they do and don't do when responding to
dangerous behavior. - Answers-True
T/F: Positive normative cultures are established when policies and performance mirror
each other. - Answers-True
T/F: Individuals who acquire poor social skills from a dysfunctional environment are
more likely to engage in behaviors of concern. - Answers-True
T/F: According to JKM Training, staff can maintain an individual in the same ESPI for as
long as they deem necessary. - Answers-False
T/F: Proximity & touch prompts are acceptable to use to provoke an individual into
aggression. - Answers-False
T/F: Professional responses are intended to replace instinctual, survival responses.
Examples include scripting responses and focusing on the individual's behavior. -
Answers-True
T/F: The three phases of the behavior curve are escalation, out-of-control, and
relaxation. - Answers-False
T/F: Aggression, often fueled by emotion, can be described as cumulative and
transferable. - Answers-True
T/F: The prolonged duration of an ESPI does not increase the potential for adverse
outcomes. - Answers-False
T/F: Debriefing with an individual after an incident is critical to minimize trauma and
reduce carry over behaviors. - Answers-True
Use of excitement & affect to show approval/support - Answers-Effusive Praise
, Pleasantly acknowledge each individual at start of class/shift - Answers-Meet & Greet
Providing direction & empowering performance - Answers-Positively Support & Correct
Behavior
Identify things & activities you have in common - Answers-Interest Relating
Being present/interactive with individuals during the day - Answers-Active Engagement
Competent staff are this type of communicator:
a. Assertive
b. Passive
c. Passive aggressive
d. Aggressive - Answers-a. Assertive
This is the worst kind of stress and is linked to an increased risk of long-term health
issues:
a. Toxic
b. Positive
c. Tolerable
d. None of the above - Answers-a. Toxic
Issues/behaviors that are stimulated recently within the program are:
a. Carry in
b. Carry over
c. Carry out
d. Delivery - Answers-b. Carry over
This occurs when staff mirrors the desired behavior for an individual who is engaging in
behaviors of concern in the interaction cycle:
a. Co-regulation
b. Discussion
c. Toxic stress
d. Counter aggression - Answers-a. Co-regulation
Which of the following is not part of the Behavior Cycle?
a. Stimulus/antecedent
b. Thoughts
c. Counter-aggression
d. Outcomes/consequences - Answers-c. Counter-aggression
Maslow's Hierarchy of Needs indicates the following needs must be met in order for
individuals to grow, develop, and learn new skills:
a. Food, shelter, clothing
b. Love and belonging
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