United HealthCare - Ethics and
Compliance Exam | Questions and
100% Correct Answers | Rated A+
Consumer Gary his friend's telephone number and email address
to agent Bethany. What should Bethany do?
- Correct Answer - Bethany may accept the information, but must
observe permission to contact and unsolicited contact guidelines,
which will limit her to using postal mail to contact Bethany's friend.
When can telephonic contact with a Medicare eligible consumer
be made?
- Correct Answer - When the consumer consented to be
contacted for sales activities, subsequent telephonic contact has
not yet occurred, and the permission has not yet expired.
Who has the authority to sign an Enrollment Application?
- Correct Answer - The consumer or the consumer's authorized
legal representative (e.g. Power of Attorney).
What is the definition of Abuse?
, - Correct Answer - Abuse includes any practice that results in the
provision of services that are not medically necessary.
Which of the following are the ways to report potential FWA?
(Select 2)
- Correct Answer - - Producer Help Desk (PHD)
- Fraud, Waste, and/or Abuse hotline
Agent Kim is conducting an event that has been advertised as
educational. Which activities are permitted at an educational
event?
- Correct Answer - Displaying and distributing business cards and
lead cards, scheduling one-on-one marketing appointments, and
obtaining scope of appointment forms.
When using LEAN to complete an enrollment application with a
consumer, Agent Jeff learns the consumer does not have an
email address. What should Jeff do?
- Correct Answer - Leave any field requesting a consumer email
address blank.
Which of the following materials is an agent NOT permitted to
display and/or distribute at a marketing/sales event?
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller nursehailey. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.99. You're not tied to anything after your purchase.
