,1. What functionality does the Dynamics 365 App for
Outlook primarily provide?
- A) Access to financial reports
- B) Integration of Dynamics 365 with Outlook for
managing customer relationships
- C) Video conferencing capabilities
- D) Email encryption services
Correct Answer: B
2. Which of the following is a prerequisite for using the
Dynamics 365 App for Outlook?
- A) Outlook Express
- B) Dynamics 365 Online subscription
- C) Microsoft Teams installation
- D) SharePoint access
Correct Answer: B
3. What is the maximum number of records that can be
displayed in the Dynamics 365 App for Outlook at one time?
- A) 50
- B) 100
- C) 250
- D) 500
Correct Answer: A
5. In Dynamics 365 for Outlook, how can you track an
email to a specific account?
- A) By selecting the email and using the "Track" button
- B) By forwarding the email to a Dynamics 365 email
address
- C) By attaching it manually to the account record
- D) By using a third-party application
Correct Answer: A
6. Which of the following entities cannot be tracked using
the Dynamics 365 App for Outlook?
- A) Email
- B) Appointments
- C) Contacts
- D) Opportunities
Correct Answer: D
7. To enable tracking of emails and appointments in
Dynamics 365, which Outlook feature needs to be
configured?
- A) Add-ins
- B) Rules
- C) Data files
- D) Signatures
Correct Answer: A
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