WGU C715 ORGANIZATIONAL BEHAVIOR
FINAL EXAM | QUESTIONS AND VERIFIED
ANSWERS GRADED A+ | LATEST 2024
What is true of a formal group?
- Correct Answer - They are marked by stipulated behaviors in
pursuit of organizational goals.
When a group is fully functional and focused on their task, what
stage are they in?
- Correct Answer - performing
What is true about regard to deviant workplace behavior?
- Correct Answer - Widespread deviant workplace behavior is
dependent upon the accepted norms of the group.
Which group is better at problem solving tasks and fact-finding?
- Correct Answer - Larger groups
,Which group do individuals perform better in and which group is
faster at performing tasks?
- Correct Answer - Smaller groups
What is an effective means of counteracting social-loafing?
- Correct Answer - Ensuring that individual contributions to the
group's outcome are identified.
When _______ is important in decision making, group decisions
are preferred to individual incisions.
- Correct Answer - acceptance of solution
What steps can be taken by a manager so as to minimize
groupthink?
- Correct Answer - Seeking input from all employees in the
group before the group leader presents his opinions.
Which of these two groups is higher at performing - brainstorming
or nominal groups?
, - Correct Answer - Nominal groups (295).
According to the interactionist view, what type of conflict supports
the goals of the group and improves its performance?
- Correct Answer - Functional
What is the view of the traditional conflict theory?
- Correct Answer - All conflict is bad.
For process conflict to be kept productive, it must be kept?
- Correct Answer - low (448 process conflict, etc.)
What type of conflict focuses on productive conflict resolution?
- Correct Answer - managed
Stage II of the conflict process deals with the conflict being?
- Correct Answer - Perceived and felt
, What is Stage I of the conflict process?
- Correct Answer - potential opposition and incompatibility
What is Stage II of the conflict process?
- Correct Answer - Cognition and personalization
What is Stage III of the conflict process?
- Correct Answer - Intentions (553 and 554 pg)
What is Stage IV of the conflict process?
- Correct Answer - Behavior
What is a conflict stimulation technique?
- Correct Answer - Bringing in outsiders (pg 455)
Conflict is dysfunctional when it??
- Correct Answer - Reduce group cohesiveness
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