3CX Academy Basic Certification
Exam | Answers and Verified Answers
| Latest 2024/2025
The 3CX client can run on Android?
- Correct Answer - True
You can receive Voicemail notifications via email, but there is no
way to listen to the voice message this way.
- Correct Answer - False
A caller connected to a "Standard" Digital Receptionist can
directly dial the extension number of a user and get transferred to
that extension.
- Correct Answer - True
A single Digital Receptionist can handle multiple callers at the
same time.
- Correct Answer - True
When creating inbound rules, can the destination where the
incoming call is routed to, be an outside number?
- Correct Answer - Yes
, When calling a Paging Group, audio only flows from the caller to
the members of the paging group (one-to-many).
- Correct Answer - True
A Ring Group is configured with "Prioritized Hunt" as the ringing
strategy. Changing the order of the members will change the
behavior of the Ring Group.
- Correct Answer - True
Can I provision more than one IP phone to an extension, even if
the vendor and/or the models are different?
- Correct Answer - No
The Voicemail Transcription (speech-to-text) feature is available
only on Pro and Enterprise License Keys.
- Correct Answer - True
The order of added extensions in a Ring Group does not matter,
regardless of which "Ring Strategy" is used by the Ring Group.
- Correct Answer - False
You can auto-delete Voicemails that are X days old.
- Correct Answer - True
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