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Rims-Crmp Medical Office Management Questions And Answers With Verified Solutions (GRADED A+)
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Rims-Crmp Medical Office Management Questions And Answers With Verified Solutions (GRADED A+)
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Rims-Crmp Medical Office ManagementQuestions And Answers With Verified
Solutions (GRADED A+)
Which of the following is a rule? - ANSWER✔✔ Employees must park only in
designated spaces.
Employees who were jeans to work will be sent out without pay until they return
with appropriate dress.
Employees who smoke on the premises will be suspended without pay for 3 days
on the first offense and employment will be terminated on the second offense.
Training is appropriate in all of the following EXCEPT? - ANSWER✔✔ Any time
an employee is promoted
Any time an employee makes a lateral move to a different function
Anytime there is a change in how the practice does any function
During the phone interview, you should NOT ask which of the following
questions? - ANSWER✔✔ "Is your family going to have a problem with you
having to relocate if you are chosen for this position?"
A rule is a guideline for the supervisor to use on a case-by-case basis. -
ANSWER✔✔ False
A policy is a clear statement that leaves no room for interpretation - ANSWER✔✔
False
All of the following are part of new-employee orientation EXCEPT? -
ANSWER✔✔ A tour of the office that includes who does what functions
, A team relies on communication both with the supervisor and with each other to be
effective - ANSWER✔✔ True
Which of the following statements by the supervisor pertains to step 2 in the
corrective action process? - ANSWER✔✔ "Sally, why are you having trouble
getting to work on time lately?"
A procedure is a step-by-step "how to" guide. - ANSWER✔✔ True
Which of the following is a policy? - ANSWER✔✔ Requests for days off
surrounding a holiday will be accommodated whenever possible.
When a supervisor is addressing a behavioral issue with an employee, the
statement, "Thanks for coming in, Sam, I have something important I want to
discuss with you in private," would be part of which step in the corrective action
process? - ANSWER✔✔ Step 1
During the personal interview for a coder, which of the following would be most
appropriate to ask? - ANSWER✔✔ "How do you stay current with changes in
coding?"
When a supervisor is addressing a performance issue with an employee, the
statement, "Joan, I'm glad we agree on a plan to get you back on track but please
let me know if there is anything I can do to help" would be part of which step in
the corrective action process? - ANSWER✔✔ Step 4
It can be a mistake to hire someone who is overqualified. - ANSWER✔✔ True
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