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OBHR 330- Practice Exam 2 questions well answered to pass
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OBHR 330- Practice Exam 2 questions well answered to pass
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OBHR 330- Practice Exam 2Blaze wants his workers to know they are doing something that makes a difference to the company.
Blaze walks around among his employees and uses phrases such as "moving forward," "being on track,"
and "getting there" to convey a sense of - correct answer ✔✔
Which of the following is true of motivation? - correct answer ✔✔Motivation is a set of energetic forces
that originates both within and outside an employee.
Geraldo is talking about his new job with his sibling. He says he likes this job better than his previous jobs
because he feels respected and knows he is doing important work. He has always felt a need to feel this
way at work, and now he finally does. Geraldo is describing how his job meets his need for - correct
answer ✔✔Esteem (Esteem is a commonly studied need in organizational behavior. It is described as a
need to hold a high evaluation of oneself and to feel effective and respected by others. This fits Geraldo's
situation.)
Bernadette would like to generate intrinsic motivation in her employees because she feels it will
ultimately lead to better performance. Which of the following outcomes would foster the intrinsic
motivation she wants? - correct answer ✔✔Skill Development (Outcomes, such as enjoyment, skill
development, and personal expression, are self-generated, originating in the mere act of performing the
task. These outcomes foster intrinsic motivation—motivation that is felt when task performance serves
as its own reward.)
Gilbert would like to foster goal commitment in his department. He decides to do this by encouraging
the collaboration of employees and leaders on setting the specific proficiency level and due date for a
major production goal so that the employees feel a sense of ownership over the goal. Gilbert has
implemented a strategy known as - correct answer ✔✔Participation (By encouraging employee
collaboration on setting proficiency level and due date for a major production goal, Gilbert is using the
participation strategy. Participation is a strategy for fostering goal commitment where employees and
leaders collaborate on setting the specific proficiency level and due date for a goal so that the employee
feels a sense of ownership over the goal.)
Ike, Georgia, and Mike work at an ice producing facility in the same job classification. Ike arrives at work
late, produces and loads fewer bags of ice than Georgia and Mike, and never volunteers to sweep up
during his break, unlike the other workers. After talking to Georgia and Mike, Ike learns that, even
though they have all been employed the same length of time, he is being paid two dollars more per hour
, than they are because they were hired through an outside personnel agency. According to equity theory,
which of the following emotions is Ike likely to display? - correct answer ✔✔Guilt (When your ratio of
outcomes to inputs is greater than your comparison with other's ratio, equity distress is experienced,
and the tension likely creates negative emotions such as guilt or anxiety.)
Which of the following answer options is not one of the concepts of psychological empowerment? -
correct answer ✔✔Self-efficacy
Which motivating force has the strongest effect on performance? - correct answer ✔✔Self-efficacy or
competence
Which of the following compensation plan elements is based on each unit produced, each unit sold, or
each service provided? - correct answer ✔✔Piece-rate
What reflects the perceived quality of a company's goods and services in the eyes of the public? - correct
answer ✔✔Its reputation
Which of the following is characteristic of disposition-based trust? - correct answer ✔✔When trust is
disposition-based, it means that the trustor's personality traits include a general propensity to trust
others.
Cognitive-based trust is evaluated along three dimensions: ability, benevolence, and - correct answer
✔✔integrity
Which of the following questions is used to evaluate informational justice? - correct answer ✔✔Do
authorities explain procedures thoroughly? (Informational justice is fostered when authorities adhere to
two particular rules. The justification rule mandates that authorities explain decision-making procedures
and outcomes in a comprehensive and reasonable manner, and the truthfulness rule requires that those
communications be honest and candid.)
Duc's boss, Liam, often insults employees whom Liam does not like. Liam also mocks the personal
appearance and habits of some of Duc's coworkers. Liam's behavior is an example of - correct answer
✔✔abusive supervision. (When taken to extremes, interpersonally unjust actions create abusive
supervision, defined as the sustained display of hostile verbal and nonverbal behaviors, excluding
physical contact.)
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