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Mgmt 310 Exam 1 questions with verified already passed
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Mgmt 310 Exam 1 questions with verified already passed
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Mgmt 310 Exam 1Manager - correct answer ✔✔Someone who coordinates and oversees the work of other people so that
organizational goals can be accomplished
Levels of management - correct answer ✔✔1. Non managerial employees
2. First-line managers
3. Middle managers
4. Top managers
First-line managers - correct answer ✔✔Manage the work of non-managerial employees
Middle managers - correct answer ✔✔Manage the work of first-line managers
Top managers - correct answer ✔✔Responsible for making organization-wide decisions and establishing
plans and goals that affect the entire organization
Organization - correct answer ✔✔A deliberate arrangement of people to accomplish some specific
purpose
Characteristics of organizations - correct answer ✔✔Distinct purpose
Deliberate structure
People
Why are managers important? - correct answer ✔✔Critical to get things done
Management - correct answer ✔✔Involves coordinating and overseeing the work activities of others so
that their activities are completed efficiently and effectively
,Efficiency - correct answer ✔✔Doing things right. Getting the most output from the least amount of
input
Effectiveness - correct answer ✔✔Doing the rights things. Attaining organizational goals
What does management strive for? - correct answer ✔✔Low resource waste and high goal attainment
Planning - correct answer ✔✔Defining goals, establishing strategies to achieve goals, and developing
plans to integrate and coordinate activities
Organizing - correct answer ✔✔Arranging and structuring work to accomplish organizational goals
Leading - correct answer ✔✔Working with and through people to accomplish goals
Controlling - correct answer ✔✔Monitoring, comparing, and correcting work
Four manager functions - correct answer ✔✔Planning, organizing, leading, controlling
Roles - correct answer ✔✔Specific actions or behaviors expected and exhibited by a manager
Mintzberg's managerial roles - correct answer ✔✔Interpersonal, informational, decisional
Katz's managerial skills - correct answer ✔✔Technical, human, conceptual
Changes facing managers - correct answer ✔✔Technology, increased competitiveness, security threats
Social media - correct answer ✔✔Forms of electronic communication through which users create online
communities to share ideas, information, personal messages, and other content
Innovation - correct answer ✔✔Exploring new territory, taking risks, and doing things differently
, Sustainability - correct answer ✔✔A company's ability to achieve its business goals and increase long-
term shareholder value by integrating economic, environmental, and social opportunities into its
business strategies
Universality of management - correct answer ✔✔The reality that management is needed in all types and
sizes of organizations, at all organizational levels, in all organizational areas, and in organizations no
matter where located
Decision - correct answer ✔✔A choice among two or more alternatives
Decision making process - correct answer ✔✔1. Identify a problem
2. Identify decision criteria
3. Allocate weights to the criteria
4. Develop alternatives
5. Analyze alternatives
6. Select an alternative
7. Implement the alternative
8. Evaluate decision effectiveness
Problem - correct answer ✔✔An obstacle that makes it difficult to achieve a desired goal or purpose
What does every decision start with? - correct answer ✔✔A problem
Rational decision-making - correct answer ✔✔Choices that are logical and consistent and maximize
value
Bounded rationality - correct answer ✔✔Decision making that's rational, but limited (bounded) by an
individual's ability to process information
Satisfice - correct answer ✔✔Accepting solutions that are "good enough"
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