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MGMT 310 Exam 1 (Chapters 1-4) questions with correct answers
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MGMT 310 Exam 1 (Chapters 1-4) questions with correct answers
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MGMT 310 Exam 1 (Chapters 1-4)To build contextual intelligence, a manager should not:
A. Map stakeholder relationships
B. Stay attuned to trend
C. Develop an awareness of history
D. Seize firsthand experience - correct answer ✔✔A. Map stakeholder relationships
Nathan works at Go Drive Rentals, a car rental company. His job involves motivating and developing the
company's sales teams as well as working with senior executives in developing and refining the
company's marketing and sales strategies. From the given description, it can be concluded that Nathan is
most likely a(n):
A. HR manager
B. Senior executive
C. Entry-level employee
D. Middle-level manager - correct answer ✔✔D. Middle-level manager
VUCA is an acronym for ___________ that captures the context in which today's organizations compete.
A. Visionary, uncertain, coordinated, and applied
B. Volatile, unclear, certain, and allowable
C. Volatile, uncertain, complex, and ambiguous
D. Verifiable, uncharacteristic, complex, and ancillary - correct answer ✔✔C. Volatile, uncertain,
complex, and ambiguous
Forecasting the likely result that might occur when several events and stakeholders are linked together is
known as:
A. Contingency planning
B. Trend analysis
C. Scenario building
,D. Strategic reviewing - correct answer ✔✔C. Scenario building
According to Weber, which of the following is a feature of an ideal bureaucracy?
A. Clear differentiation of tasks and responsibilities among individuals
B. Coordination achieved through interpersonal communication and networking
C. A flat structural organization with few or no levels of separation between managers and their
subordinates
D. The prevalence of informal social relations at work - correct answer ✔✔A. Clear differentiation of
tasks and responsibilities among individuals
A firm's strategic choices and leadership approaches need to:
A. Adapt and change to retain their relevance B. Steer clear of cultural and socioeconomic influences
C. Be independent of each other
D. Be rigid and concrete to be effective - correct answer ✔✔A. Adapt and change to retain their
relevance
The stakeholder view of the firm does all of the following except:
A. Aligns organizational practices to satisfy the needs of these various groups
B. Helps managers understand the internal and external environment.
C. Aims to produce the highest possible stock market valuation of the firm's assets.
D. Identifies and analyzes multiple groups that interact with the firm - correct answer ✔✔C. Aims to
produce the highest possible stock market valuation of the firm's assets
Sally is the manager of Grubb It, a fast-food outlet. She is looking out for trends or events that could turn
out to be a problem for the outlet in the future. She believes that the outlet's close proximity to a school
could pose a problem, because of a growing concern over childhood obesity. In this scenario, Sally is
involved in:
A. A strategic review process
B. Contingency planning
C. Stakeholder mapping
D. Environmental scanning - correct answer ✔✔D. Environmental scanning
, Which of the following is the first step in the stakeholder mapping process?
A. Determine stakes for each stakeholder
B. Identify specific subsets within stakeholders
C. Define connections between various stakeholders
D. Map all stakeholder relationships of the firm - correct answer ✔✔D. Map all stakeholder relationships
of the firm
The _________ saw the firm as a mechanism for converting raw materials into products to sell to
customers.
A. Contingent view
B. Stakeholder view
C. Shareholder view
D. Managerial view - correct answer ✔✔D. Managerial view
Which of the following actions is more likely to be taken by a manager rather than a leader?
A. Striving for change and innovation through inspiration and motivation
B. Setting direction for a firm and aligning people to focus on the organization's vision
C. Working with a group of people to accomplish a desired goal in an efficient manner
D. Defining the competitive landscape of an organization and setting strategic goals for the long term -
correct answer ✔✔C. Working with a group of people to accomplish a desired goal in an efficient
manner
_______ focuses on how jobs, work, and incentive schemes could be designed to improve productivity
using industrial engineering methods.
A. The contingent view of management
B. A bureaucracy
C. The human relations movement
D. Scientific management - correct answer ✔✔D. Scientific management
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