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KU MGMT 310 Final Exam questions well answered to pass
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KU MGMT 310 Final Exam questions well answered to pass
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KU MGMT 310 Final ExamCross Training - correct answer ✔✔Team members are taught how to do all or most of the jobs
performed by the other team members
Social Loafing - correct answer ✔✔When workers withhold their efforts and fail to perform their share of
the work
Groupthink - correct answer ✔✔Members of highly cohesive groups feel intense pressure not to
disagree with each other so that the group can approve a proposed solution
Minority Domination - correct answer ✔✔Where just one or two people dominate team discussions,
restricting consideration of different problem definitions and alternative solutions. Especially likely to
occur when the team leader talks so much during team discussions, effectively discouraging other team
members from speaking up
Traditional Work Group - correct answer ✔✔Where two or more people work together to achieve a
shared goal
Smallest amount of autonomy
Bona Fide Occupational Qualification (BFOQ) - correct answer ✔✔An exception in employment law that
permits sex, age, religion, and the like to be used when making employment decisions, but only if they
are "reasonably necessary to the normal operation of that particular business." BFOQs are strictly
monitored by the Equal Employment Opportunity Commission
Disparate Treatment - correct answer ✔✔Intentional discrimination that occurs when people are
purposely not given the same hiring, promotion, or membership opportunities because of their race,
color, sex, sexual orientation, gender identity, age, ethnic group, national origin, or religious beliefs
, Quid Pro Quo Sexual Harassment - correct answer ✔✔A form of sexual harassment in which
employment outcomes, such as hiring, promotion, or simply keeping one's job, depend on whether an
individual submits to sexual harassment
Cross-Functional Teams - correct answer ✔✔Intentionally composed of employees from different
functional areas of the organization. Because their members have different functional backgrounds,
education, and experience, cross-functional teams usually attack problems from multiple perspectives
and generate more ideas and alternative solutions, all of which are especially important when trying to
innovate or solve problems creatively
Norms - correct answer ✔✔Informally agreed-on standards that regulate team behavior
Affirmative Action - correct answer ✔✔Purposeful steps taken by an organization to create employment
opportunities for minorities and women
Surface Level Diversity - correct answer ✔✔Differences such as age, sex, race/ethnicity, and physical
disabilities that are observable, typically unchangeable, and easy to measure
Job Analysis - correct answer ✔✔A purposeful, systematic process for collecting information on the
important work-related aspects of a job
Internal Recruiting - correct answer ✔✔o The process of developing a pool of qualified job applicants
from people who already work in the company
External Recruiting - correct answer ✔✔o The process of developing a pool of qualified job applicants
from outside the company
Structured Interviews - correct answer ✔✔o Interviews in which all applicants are asked the same set of
standardized questions, usually including situational, behavioral, background, and job-knowledge
questions
Dysfunctional Turnover - correct answer ✔✔Loss of high-performing employees who voluntarily choose
to leave a company
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