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SmartServe Exam/ Practice Questions with Correct Verified Answers/ Rated A+
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SmartServe Exam/ Practice Questions with Correct Verified Answers/ Rated A+
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SmartServe Exam/ Practice Questions with CorrectVerified Answers/ Rated A+
What does BAC stand for
✓ Blood alcohol content
Select all that apply.
What strategies can you use to prevent over-service?
a. Serve one drink at a time.
b. Wait for the customer to reorder.
c. Pass the table less frequently.
d. Offer food, and water
✓ A,B,C,D
Employees working for a licensed establishment may be found civilly liable for intoxicated customers
who
injure themselves or others. Which of the following is also true about Civil Liability?
a. It involves a court finding of negligence or lack of Duty of Care.
b. It applies only to servers and bartenders, not to owners and managers.
c. It means that criminal charges are laid by the police.
d. It can only arise under the provisions of the Liquor Licence Act (LLA).
✓ A
According to the law, you must eject a customer in which of the following situations?
a. The customer is on the premise to sell drugs.
b. The customer was asked to leave the same day.
pg. 1
,c. You rate the customer Yellow in the Traffic Light System.
d. The customer is intent on causing a fight
✓ A,B,D
Which of the following is true about people with a high tolerance for alcohol?
a. They have lower BAC levels no matter how much they drink.
b. They show fewer signs of intoxication at high BAC levels.
c. Their BAC rises more slowly compared to other people.
d. Their bodies eliminate alcohol more quickly.
✓ B
It is a violation of the LLA to serve alcohol to which of the following people?
a. A customer who has arrive with an underage friend.
b. A customer who has a high BAC and is rated Red under the Traffic Light System.
c. A customer who has been ordering only drinks and no food.
d. A customer who has had 1 drink before arriving at your establishment.
✓ B
Which of the following is true about Sandy's Law?
a. Only restaurants need to display a warning sign about the dangers of Fetal Alcohol Spectrum Disorder.
b. You cannot serve alcohol to anyone unless Sandy's Law poster is displayed.
c. All licensed establishments and retail stores must display a sign warning of FASD.
d. You cannot serve alcohol to pregnant woman.
✓ B,C
Ajay is play trivia with friends. In 3 hours, he has had 4 drinks. On his way to the washroom, he stops to
engage in a loud conversation with stranger. Which sign of intoxication is he exhibiting?
a. Loss of self-control and inhibitions.
b. Loss of coordination and balance.
pg. 2
, c. Loss of memory.
d. Loss of eye-hand coordination.
✓ A
What % of alcohol content is eliminated from the bloodstream - ANSWER - 90%
What % of alcohol content is eliminated through a person's breath, sweat, and urine? - ANSWER - 10%
Select all that apply.
For which of the following situations should write an incident report?
a. A fight happened
b. Customers complained about a loud party.
c. A customer slipped and injured themselves.
d. Transportation was arranged for an intoxicated customer
✓ A,C,D
Which of the following are requirements under a Caterer's Endorsement?
a. Light meals must be available.
b. Only the caterer's employees can sell or serve alcohol.
c. Unserved alcohol must be returned to the caterer.
d. All the above.
✓ D
Which of the following are true in regard to rating your guest?
a. A guest who is relaxed and in control should be rated Red according to the Traffic Light System.
b. It can take up to 30min to a guest to feel the effects of alcohol.
c. A guest's rating will only change slowly over time.
d. A guest's BAC always hits its peak while the individual in still in the establishment.
✓ B
pg. 3
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