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DLM(ASCP)
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Exam study book Clinical Immunology and Serology of Linda E. Miller, Christine Dorresteyn Stevens - ISBN: 9781719645966 (DLM(ASCP))
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TEST BANK For Clinical Immunology and Serology A Laboratory Perspective Fifth Edition by Christine Dorresteyn Miller.
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TEST BANK CLINICAL IMMUNOLOGY AND SEROLOGY A LABORATORY PERSPECTIVE, 5TH EDITION, CHRISTINE DORRESTEYN STEVENS, LINDA E. MILLER COMPLETE CHAPTERS | NEW EDITION
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Test Bank For Clinical Immunology and Serology A Laboratory Perspective Fifth Edition by Christine Dorresteyn Miller ISBN 9780803694408 | Complete Guide A+ | Best Study GUIDE
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DLM(ASCP) EXAM ACTUAL EXAM 230 REAL EXAMQUESTIONS AND CORRECT DETAILED ANSWERS WITH
RATIONALES|AGRADE (FINANCIAL MANAGEMENT,
OPERATIONS MANAGEMENT, HUMAN RESOURCE
MANAGEMENT, QUALITY MANAGEMENT)
Project Volumes (forecasting stage) - ANSWER: based on expert opinion, stats,
historical data, shifts in patient mix, changes in medical staff composition, changes in
inflation/reimbursement ratws, expansion/cutbacks, population fluctuations based
on economy
Steps to creating a budget - ANSWER: 1. project volumes
2. convert volumes to revenue
3. convert volumes into expense requirements
4. Adjust revenue/ expenses as necessary to meet budget margin
gross revenue - ANSWER: Rates x Production Unit (Billable test volume)
Expenses - ANSWER: salaries/wages, reference service, instrument lease,
maintenance contracts, education/travel
Financial Statements - ANSWER: convey the financial status of an organization
4 main types - income statement, balance sheet statement of changes in equity and
statement of cash flows.
income statement - ANSWER: summarizes the operations of an organization with a
focus on its revenues, expenses, and profitability. contains operational results over a
period of time.
depreciation - ANSWER: noncash charge against earnings on income statement that
reflect the "wear and tear" on a business' fixed assets (property and equipment).
loss of value
salvage value - ANSWER: amount received when final disposition occurs at end of the
asset's useful life.
annual depreciation - ANSWER: (initial cost - salvage value)/ useful life
Profit - ANSWER: net income -expense
cashflow - ANSWER: net income + depreciation
Total Profit Margin - ANSWER: Net income divided by total revenues. It measures the
amount of total profit per dollar of total revenues.
,fixed costs - ANSWER: cost not related to the volume of services delivered (ex.
facilities cost, lab admin, instrument leases, maintenance contracts)
variable cost - ANSWER: directly related to the volume of services delivered (ex.
supplies, labor costs)
Profit Analysis - ANSWER: technique use to analyze the effects of volume changes on
profit. can also be used to analyze effects of volume changes on costs.
Total Costs - ANSWER: fixed costs + variable costs
Variable costs = variable cost rate x volume
contribution margin - ANSWER: difference between per unit revenue and per unit
variable cost. gives the amount left to cover the fixed costs. after fixed costs are
covered what's left contributes to the profit.
accounting breakeven - ANSWER: Volume needed to produce zero profit. Revenues
cover all accounting costs.
Total Revenue (cost x volume) - Total Variable (variable cost rate x volume) - fixed
costs = $0
economic breakeven - ANSWER: occurs when all accounting costs plus a profit target
are covered
total revenue - total variable cost- fixed cost = profit
Surcharge/Cost Plus - ANSWER: used for reference/send out testing. Determine cost
of doing a procedure then add markup factor to get appropriate price.
weight value basis - ANSWER: each test performed is assigned a weight based on
cost of performing the test in relation to the procedure.
patient day factor - ANSWER: the number of patients in a hospital on a given day.
(average patient day/ daily census for the year) x 365
tests per patient days - ANSWER: test volume/ patient days
revenue per test - ANSWER: gross revenue/test volume
direct costs - ANSWER: test-specific costs (Variable)
examples - supplies, instrumentation, reagents, tech time
indirect cost - ANSWER: remain constant
examples - lab admin, medical records, house keeping, utilities, etc. (fixed/semi-
variable)
unit costs - ANSWER: total direct + indirect expenses
, Employment cycle - ANSWER: covers all stages in the process of employing staff:
1. recruitment and acquisition costs (pre-employment screen)
2. training/developmental costs (ongoing)
3. productive/operational periods
4. termination/separation of employee from institution costs
analyze labor costs - ANSWER: institutional labor cost evaluation (employment cycle)
technical evaluation of labor cost - assign labor costs to production activities that
generate expenses. helps manager identify where efforts are being expended and
productivity
accounting and budgeting labor analysis - helps monitor staffing levels, productivity
and management performance against budget objectives
preanalytical time - ANSWER: specimen collection, prep, instrument
analytical time - ANSWER: performing/resulting tests
post analytical time - ANSWER: reporting and routine maintenance
total hours - ANSWER: productive hours + nonproductive hours
productive hours - ANSWER: actual worked hours includes overtime and training
nonproductive hours - ANSWER: compensated but not worked. sick leave, vacation,
bereavement, etc.
Full-time equivalent (FTE) - ANSWER: An employee who works full-time, 40 hours per
week, 2080 hours per year (total number of hours paid/ 2080)
171 or 177 hours - per month
Productivity Measurement - ANSWER: workload unit (WLU)/ labor units
time studies - ANSWER: time required for handling, testing, recording and reporting,
daily and periodic activities, maintenance and repair, and direct technical
supervision.
paid productivity - ANSWER: tests/ number paid hours
number of tests performed per paid hour.
worked productivity - ANSWER: tests/ number worked hours
number of tests performed per worked hour
projected salary - ANSWER: total paid hours x average hourly rate
average hourly rate - ANSWER: salary expense/ paid hours
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