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Exam (elaborations)

Sales Cloud Consultant Exam Questions and Answers (Latest update 2024)

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  • Course
  • Sales Cloud Consultant
  • Institution
  • Sales Cloud Consultant

Sales Cloud Consultant Exam Questions and Answers (Latest update 2024)

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  • September 28, 2024
  • 153
  • 2024/2025
  • Exam (elaborations)
  • Unknown
  • Sales Cloud Consultant
  • Sales Cloud Consultant
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Allivia
Sales Cloud Consultant Exam Questions
and Answers (Latest update 2024)
Questions from Sales Cloud cert prep workshop-Jeopardy -
Correct Answer ✅ Questions from Sales Cloud cert prep
workshop-Jeopardy



It is best practice to limit the workflows on Leads because
Leads will not be converted if there is an applicable workflow
action on it.



True or False - Correct Answer ✅ True



A prospective customer completed a Web-to-lead form on
your corporate Web site. Upon follow up with a sales
representative, the customer indicated he intends to buy
your product.



In the Salesforce CRM application, what is the process for
moving a prospect to a customer?



A. Prospect validation

B. Account setup

C. Lead conversion

,Sales Cloud Consultant Exam Questions
and Answers (Latest update 2024)
D. Contact management - Correct Answer ✅ C. Lead
conversion



When converting a Lead with an associated Campaign, the
Campaign will follow the process and be associated to the
Account.



True or False - Correct Answer ✅ False



Marketing is excited to launch a new product, and wants to
track related transactions. They requested an email be
automatically sent to notify them. As a system administrator,
you:



A. Create a Dashboard for the Marketing group to review
Opportunities by Product on a regular basis

B. Create a workflow to send an email each time for
Opportunities with that product

C. Train them to leverage the new Global Search function

,Sales Cloud Consultant Exam Questions
and Answers (Latest update 2024)
D. Add a flag on the Opportunity identifying it for review -
Correct Answer ✅ B. Create a workflow to send an email
each time for Opportunities with that product



The marketing department would like to determine earlier in
the lead hand-off process how effective their efforts are
instead of looking only at the number of Closed/Won
Opportunities tied to a campaign. Marketing owns the
conversion of a lead.



Which of the following is the best indicator of quality leads as
deemed by the sales team?



A. A report showing the upward trend of converted leads

B. A dashboard depicting an increase in new contacts created

C. A dashboard depicting an increase in new opportunities
created

D. A report showing an upward trend of non-rejected,
converted leads - Correct Answer ✅ D. A report showing an
upward trend of non-rejected, converted leads

, Sales Cloud Consultant Exam Questions
and Answers (Latest update 2024)
Which metrics should you consider when building Marketing
dashboards for your client manager? (Select the best 2)



A. Ask for her opportunity escalation SLA

B. Ask how lead scoring is calculated

C. Understand her sales pipeline goals

D. Define quality vs. quantity of leads

E. Standardize campaign hierarchy - Correct Answer ✅ B.
Ask how lead scoring is calculated

D. Define quality vs. quantity of leads



You have completed the configuration of Salesforce CRM for
your client. You have Leads that are clean and ready to be
migrated into Salesforce CRM.



What three steps should you consider prior to loading this
data set?



A. Activating historical users

B. Suspend workflow rules

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