NUSC 4272: Food Service Systems
Management II Midterm Exam | Questions
with Correct Verified Answers A Grade
brand - ✔✔name, symbol, term, design, or feature that identifies one seller's goods or
services as different from another's
brand equity - ✔✔value of brand
brand loyalty - ✔✔the frequency of customer purchases of a specific brand
challenges with food - ✔✔-growing season
-volume
-specification and packaging consistency
-quality
-competitive cost
reasons for a food service organization to go green - ✔✔-healthy retail offerings
-sustainable food
-purchasing
-green buildings
-energy and water conservation
-waste management
procurement - ✔✔food and supporting products and environment
, fair trade - ✔✔-must be free of forced labor or poor working conditions
-crops are raised through sustainable methods and no GMO are allowed to be certified traded
most common fair traded crops - ✔✔bananas, cocoa, tea, coffee, sugar
LEED - ✔✔leadership in energy and environment design, building certification
food preparation - ✔✔35% of energy used
HVAC - ✔✔28% of energy used
sanitation - ✔✔18% of energy used
lighting - ✔✔13% of energy used
refrigeration - ✔✔6% of energy used
energy star appliances - ✔✔use up to 50 percent less energy than conventional appliances
spoken menu - ✔✔server reads specials to you
room service - ✔✔comes into room and asks what someone wants to eat
table d'hote - ✔✔several food items are grouped together and sold for one price
a la cart - ✔✔food items priced and purchased individually
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