HCA 101 review with correct answers 100% 2024
A characteristic which demonstrates respect - Correct Answer Honestly
A client has an accident that really smells what should the support worker do as to not embarrassed them - Correct Answer Control your body language
A dismissive response doe...
HCA 101 review with correct answers
100% 2024
A characteristic which demonstrates respect - Correct Answer Honestly
A client has an accident that really smells what should the support worker do as to not embarrassed
them - Correct Answer Control your body language
A dismissive response does not acknowledge the emotions of a person true or false - Correct Answer
True
A factor that influences interpersonal communication - Correct Answer The relationship between the
sender and the receiver influences interpersonal communication
A person who is ______ stands up for their rights while respecting the rights of others and conveys their
opinion with the goal of ensuring that their needs are met - Correct Answer Assertive
A stereotypical judgement creates - Correct Answer barriers when communicating
Accommodating can be a poor conflict management style because - Correct Answer It may lead to the
perception of you're always giving in and being indecisive
After you introduce yourself to your client what are you gonna do next - Correct Answer Explain the
procedure task that you'll be doing
Aggressive- - Correct Answer Communication in which perceptions, opinions and feelings are expressed
in a manner that intimidates or attacks the other communicating individual/s
An example of a closed question - Correct Answer Do you like meatloaf
An example of an open question - Correct Answer What was your favorite thing to do as a kid
,an example of why you would use an open-ended question with a client - Correct Answer to get the
client to share their thoughts
An ideal healthcare professional should be: - Correct Answer Reflective and self-aware
Knowledgeable about and skilled in their healthcare profession
Respectful and caring
Warm and genuine
Open and humble
as a new and employee you can build trust among your colleagues how - Correct Answer Showing
willingness to learn
observing carefully
demonstrating your skills
As healthcare professionals we do not need to watch our own nonverbal communication true or false -
Correct Answer False
Assertive - - Correct Answer Communication in which perceptions, ideas or opinions are expressed in a
manner that respect the worth and rights of others to have and express perceptions, ideas or opinions,
regardless of differences
Barriers to Communication - - Correct Answer barriers, such as vision and hearing problems, cannot be
avoided.
Cultural differences can also interfere
Environment - for example, loud noises or poor lighting
Barriers to effective listening - Correct Answer External interferences
Noise levels, distractions and unrelated activity in the space allocated for the interaction
Inner barriers
Judging
Ignoring the needs
, Stipulating the solution
Being nonjudgmental is essential in professional communication true or false - Correct Answer True
Benefits of living within a kinship group at the traditional birthplace - Correct Answer Cultural identity
will strongly affect their particular group
Traditional knowledge and custom's will guide their daily life
Bullying - - Correct Answer is a particular pattern of relating, otherwise known as harassment
CAM stands for - - Correct Answer Complementary and alternative medicine
Can you share information about someone outside the health care team true or false - Correct Answer
False
changing the rate of speech can influence understanding the meaning of their words true or false -
Correct Answer True
Characteristics of the ideal healthcare professional - Correct Answer Reflective and self-aware
Open and humble
collaboration involves - Correct Answer Finding common ground
Setting a positive example
Referencing evidence
Communication that effectively builds empathy includes - Correct Answer Asking for help
Asking questions
Speaking clearly and loudly enough to be heard
Conflict - - Correct Answer Involves a disagreement or clash between people
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