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UCONEXAM22 Uconnect Customer FAQs questions fully solved & updated 2025.
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UCONEXAM22 Uconnect Customer FAQs questions fully solved & updated 2025.
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UCONEXAM22 UconnectCustomer FAQs questions fully
solved & updated 2025
If the Uconnect 4 System's embedded voice recognition doesn't
recognize a customer's voice command, what should you ask the
customer to help troubleshoot the issue? - answer Are there any
background noises that might be interfering?
How do you re-pair a phone to a Uconnect System? - answer Delete
devices from the phone and the Uconnect System, and start pairing
process again.
A customer says, "I just bought this new cable for my Uconnect 4
system and Apple Carplay has stopped working consistently." What
should you do to help? - answer Verify that the cable is supplied by
the phone manufacturer and that the port is free of lint and
particles.
Which of the following is true of preforming a "Return to New"
function on a Uconnect Connected Services trial Period, for a vehicle
that was mistakenly enrolled before the sale? - answer NOT-The
vehicle can be "Returned to New" with just a phone call to provide
the Dealer Code and VIN, with Sales Manager authorization.
A customer asks, "Why doesn't TomTom Navigation on my Uconnect
5 NAV help me avoid traffic jams?" - answer The customer has not
activated TomTom Traffic and Travel Services, which provide access
to the real time traffic data.
A customer is very interested in a Wagoneer's Wagoneer app, but
isn't ready to buy, so the vehicle is not enrolled. What is the
recommended way to show the customer more about the app? -
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