Exam (elaborations)
UHC Certification QUESTIONS AND ANSWERS (2024/2025) (VERIFIED ANSWERS)
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UHC Certification QUESTIONS AND ANSWERS (2024/2025) (VERIFIED ANSWERS)
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UHC Certification 20241.Cynthia is turning 65 on July 5. Her Medicare Part A and Part B will be
effective on July 1. Using her Initial Election Period (IEP), when can she
submit an application for a Medicare Advantage or Prescription Drug plan?
March 1 through July 31
April 1 through October 31
July 1 through December 30
June 1 through July 31: Not July 1 - Dec 30 - WRONG
April 1 through October 31 - CORRECT
2.Annual Election Period (AEP) is a time when. . .
Consumers can only disenroll from their Medicare Advantage or Prescription
Drug Plan and return to Original Medicare.
Consumers can only enroll in a Medicare Advantage Plan or switch to a
different Medicare Advantage plan.
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,Consumers can elect to switch to a different plan or join a Medicare
Advantage plan or Prescription Drug Plan.
Only certain Medicare-eligible consumers can make changes.: Consumers
can elect to switch to a different plan or join a Medicare Advantage plan
or Prescription Drug Plan.
3.Which statement regarding Star Ratings is true?
Medicare uses a 5-star rating system to illustrate a plan's performance and
quality.
The agent said that the Star Ratings are based on a plan's performance from
two years ago and, therefore, do not accurately reflect a plan's current value.
Star Ratings are based on a plan's performance from the prior year and,
therefore, may not accurately reflect a plan's current value.
Medicare uses a 5-star rating system to illustrate the plan's relative
popularity in a market as measured by membership and retention rates.:
Medicare uses a 5-star rating system to illustrate a plan's performance
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, and quality.
4.Which of the following is not considered unsolicited contact with a
Medicare eligible consumer according to CMS regulations and
UnitedHealthcare's rules, policies, and procedures?
Emailing a marketing brochure to a consumer whose email address was
obtained on a purchased lead list.
Approaching a consumer in a common area of a senior living complex.
Placing a marketing brochure on the door handle of the consumer's
residence. Mailing a marketing brochure to the consumer via postal mail.:
Mailing a marketing brochure to the consumer via postal mail
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